Lead Background Investigations Coordinator

3 weeks ago

New York, United States NYC Health + Hospitals Full time

About NYC Health + Hospitals:

Empower Every New Yorker — Without Exception — to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description:

SUMMARY OF DUTIES AND RESPONSIBILITIES:

Under supervision of the Director of Recruitment the Lead Background Investigation Coordinator will be responsible for assisting with the HR Operations related to confidential background investigations and other related HR functions at their designated facility.The Lead Background Investigation Coordinator will supervise the two Background Investigation Coordinators.

General tasks and responsibilities will include:

  • Partnering with Onboarding Specialists to perform all required background checks during the onboarding of new hires, transfers, civil service processing, and other HR actions
  • Immediately initiating various background checks, including and not limited to:
  • Excluded provider checks (SAM, OMIG, OIG, OFAC) using all name combinations
  • Criminal History Checks using all name combinations
  • 3rd Party Verifications for education, employment and license checks
  • eVerify
  • License verification websites (e.g. Dept of Buildings)
  • Other background checks as needed
  • Submitting completed NYC Department of Investigation (DOI) packages securely to DOI upon receipt where applicable
  • Reviewing fingerprint results immediately upon fingerprinting candidates; follow up with manager as needed and compare with conviction record information provided
  • Flagging any inconsistencies or concerns revealed as part of background check; discuss immediately with Onboarding Specialist
  • Reviewing all background documents for completeness and or any potential concerns.
  • Indicating HR background clearance on HR Onboarding Checklist once all background checks are cleared in order for Onboarding Specialist to issue final offer letter
  • Working with Onboarding Specialist on follow-up with candidates due to background check delays, including obtaining additional documentation in the event 3rd party verifications are incomplete by the vendor
  • In the absence of others, may assist in following-up with potential candidates regarding document submission and field/direct any HR related questions.
  • Ensuring tasks are completed accurately and timely; may perform transactional work in the absence of others
  • Updating PeopleSoft Security (background), Citizenship, person profile information and other information as needed
  • Supporting other HR staff
  • Partnering with Compliance as needed to review nepotism matters and other compliance issues discovered during onboarding and background review
  • Ensuring all background checks are done following standard work and policy; including obtaining all relevant clearances as part of background investigation process.
  • Providing reports on the status of background checks for candidates/ Assisting with filing of personnel related documents
  • Assist with all Joint Commission and all Surveys
  • Performing other related confidential duties as assigned and assist with other special projects and events

Minimum Qualifications:

1. Associate’s Degree from an accredited college or university in Human Resources Management, Public Relations, Healthcare Administration, or a related discipline; or

2. High School Diploma or its educational equivalent and two (2) years of relevant experience in human resources, administration, labor relations, employee relations, learning and development, talent acquisition, customer service (providing information and resolving customer concerns), or a related administrative support function.

Department Preferences

  • Transactional Human Resources experience, including onboarding and/or background investigations
  • Working knowledge of PeopleSoft
  • Strong customer service skills
  • Working knowledge of Microsoft Office products.
  • Strong interpersonal skills.
  • Analytical and creative problem-solving skills.
  • Solid Time management skills and the ability to work under pressure with tight deadlines.
  • Ability to learn and apply new information
  • Ability and willingness to work extended and flexible hours as needed to accomplish goals.
  • Experience and understanding of civil service administration process
  • Ability to work in a collaborative team. environment and work within aggressive timeframes.
  • Human Resources.
  • PeopleSoft.
  • At least two (2) years of prior HR experience in a public agency or governmental sector, with at least one year of experience in onboarding and/or background investigations or similar

NYC Health and Hospitals offers a competitive benefits package that includes:

  • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
  • Retirement Savings and Pension Plans
  • Loan Forgiveness Programs for eligible employees
  • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
  • College tuition discounts and professional development opportunities
  • Multiple employee discounts programs

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