Production Support Specialist

1 week ago


Milton, United States Husky Technologies Full time

Production Support Specialist

(Day Shift 5:30 AM – 1:30PM and Afternoon Shift 1:30PM - 9:30PM)

The Production Support Specialist role is responsible for leading Material Review Board (MRB) reviews, approving dispositions through review of Design/CAD Model, coordinating, and maintaining documentation, and working cross functionally to investigate causes, containment actions and final solutions for issues detected during our manufacturing and assembly process.


Key Responsibilities

  • Lead Manufacturing Review Board reviews with core team members to determine non-conformance resolutions.
  • Create action notices to communicate to appropriate departments and personnel all revision and Bill of Material updates, as well as actions used to process changes from Design
  • Communicate directly with suppliers and utilize the Engineering Deviation Request (EDR) process to review and obtain approval for requests.
  • Facilitate the implementation of determined actions from Non-conformance, Engineering Change Orders, and EDR reviews.
  • Collaborate with Manufacturing team leaders and in cross function teams to perform root cause analysis and ensure corrective action implementation (CAR) to reduce risk and support continuous improvement initiatives.
  • Review design model and design repairs in CAD model to ensure effective solutions without compromising quality.
  • Proactively work to provide containment of quality concerns both internally and externally for our customers.
  • Manage and perform thorough follow up on issue status’ and resolution progress
  • Record and document disposition of non-conformities in the ERP quality system
  • Oversee the product on-hold / off-hold process and communicate with other departments as necessary
  • Support and/or Lead Quality team projects for continuous improvement initiatives as needed.


Qualifications

  • Technical education and hot runner design experience preferred
  • Must demonstrate an Intermediate to advanced understanding of drawings and the utilization of 3D solid CAD models
  • In depth knowledge of Husky Hot Runner Systems
  • Solid understanding of our manufacturing and sourcing processes
  • Solid MS Office skills (Excel, PowerPoint, Word & Outlook)
  • Ability to multi-task and manage multiple communications through use of time management skills to prioritize, organize, and provide timely responses.
  • Must demonstrate strong problem resolution and decision-making skills, with an ability to work closely with others to coordinate completion of tasks
  • Excellent troubleshooting skills, ownership, and customer focus
  • Flexibility to work overtime as needed and/or to be on call as required
  • Excellent communication skills



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