Utilization Review Nurse

2 weeks ago


Cincinnati, United States HR ELEMENTS Full time

​​This position is for a premier client.

Department:

Medical Management

Job Title:

RN Utilization Management

Reports to:

Director, Medical Risk Management


Position Overview: This job description provides an overview of the role's general nature and responsibilities. It does not encompass a comprehensive list of all duties, responsibilities, and skills required for individuals in this classification. This position is onsite, located in Cincinnati.


As a Utilization Review nurse, you will be responsible for overseeing a designated group of employees/employers. This role entails daily Utilization Management (UM) reviews including pre determination, concurrent and retrospective requests.


Key Responsibilities:

  • Conduct daily reviews of UM pre-certifications, continued stays, and retro review requests using evidence-based criteria. Promptly notify providers and members following ERISA guidelines.
  • Maintain professional, timely, and thorough responses to internal and external customers.
  • Update the plan of care for high-cost members during pre-certification requests, gather diagnostic study results, and determine specialty drug costs.
  • Collaborate with Account Management, Stop Loss, Sales, and Operations teams to fulfill the needs of employees/employers.
  • Serve as a backup for Case Management RN when required.
  • Perform additional assigned duties as needed.


Essential Qualifications:

  • Minimum of 2 years of UM experience. Certification in Utilization Management is preferred.
  • Valid RN licensure in either KY, OH, or IN.
  • Clinical background with diverse provider-side experience and/or payer-side experience in UM.
  • Strong ability to establish rapport and build relationships over the phone.
  • Proficient record-keeping and reporting skills.
  • Capable of managing the medical management book of business for assigned employers.
  • Positive attitude with a commitment to excellent customer service.
  • Thrives in an environment of continuous improvement and adaptability.
  • Effective team contributor while also fostering individual development.


Key Fundamentals: 1. Take Care of Our Clients; 2. Deliver Results; 3. Be a Great Teammate; 4. Be Positive and “Bring It”; 5. Listen Generously; 6. Be a Lifelong Learner; 7. Align with Change


StrengthsFinder: Achiever-E; Maximizer-I; Analytical-S; Communication-I; Positivity-R; Adaptability-R; Arranger-E; Learner-S; Developer-R; Restorative-E




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