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Patient Consultant

4 months ago

Cypress, United States Basu Aesthetics + Plastic Surgery: C. Bob Basu, MD Full time

Do you enjoy fostering lasting relationships with people? Do you thrive on helping others surmount barriers to help them achieve their goals/dreams to live their best life? Do you have experience representing a luxury brand? If so, this could be a perfect opportunity for you We are seeking a highly successful sales professional with experience in the cosmetic dermatology, medspa, or plastic surgery industry. This position is perfect for a highly emotionally intelligent individual who truly enjoys building lasting relationships with people and educating/helping others to make their goals a reality. Join our growing team at our 10,000 sq ft waterfront aesthetics center in Towne Lake, Cypress and our second location in Post Oak/Galleria, Houston. You must have a proven track record of building client and patient relationships. Candidate must be mature, gregarious, energetic, and highly motivated. We are seeking a sales professional with outstanding interpersonal skills and extensive experience in *consultative* sales. Solid base compensation with benefits plus robust incentive structure with achievable 6-figure income potential with no caps.

Duties Include:

  • Engaging with patients/clients to foster the practice-patient relationship
  • Educating prospective patients on procedure(s) of interest
  • Lead management, scheduling consultation appointments, and surgery
  • Facilitating the financial transactions of cosmetic surgery procedures (discussing costs and financial payment options)
  • Optimizing the customer service experience of all our patients
  • Assisting with marketing and outreach programs


Desired Skills and Experience:

  • Must have a proven track record in consultative medical or luxury sales. (Minimum 2 years experience)
  • Be a self-starter, articulate, a quick learner, and confident
  • Be a team player (work well with others and individually)
  • Have excellent customer service skills and a caring personality
  • Have a strong ability and willingness to learn medical procedures, terminology, electronic medical records and practice management software
  • Have excellent computer skills and be proficient in Microsoft software including Word, Excel, and Outlook.
  • Bachelor's or associates degree strongly preferred