Patient Transition Coordinator
2 weeks ago
OhioHealth
Position Summary
The Patient Transition Coordinator is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Patient Transition Coordinator is key to care transitions supporting the referral to hospice, home health, home infusion, and palliative through collaboration with the Care Transition Coordinator and/or Home Health Care Transition Coordinator.
Position Specific Responsibilities
- Organizes, tracks, and builds a complete medical record for appropriate patient transition to the home health providers; and confirms start of care (SOC) for each patient referred.
- Responsible for identifying all post-acute care needs and collaborating with the Care Transition Coordinator.
- Collaborates with all Compassus/Ascension at Home intake teams.
- Responsible for completing the transition of care, including submission of complete referral, and, securing outside agency placement if Compassus/Ascension at Home is unable to service the patient.
- Organizes and prioritizes large volumes of information.
- Displays exceptional customer service to our patients/families/referral sources.
- Handles confidential and non-routine information.
- Manages and creates general correspondences, memos, charts, tables, graphs, business plans, etc.
- Utilizes computer software applications effectively in word processing, spreadsheets, database, and presentation software (MS Word, Excel, Access, PowerPoint). Work requires continual attention to detail in composing, typing, and proofing materials, establishing priorities, and meeting deadlines.
- Performs other duties as assigned.
- Bachelor’s degree in a health-related field preferred. An equivalent combination of education and experience will be considered.
- Minimum of one (1) year of experience in a related health care setting preferred.
- One (1) year experience in home health, hospice and/or palliative preferred.
- Prior experience with electronic medical records preferred.
- Knowledge of home health, hospice, and palliative eligibility requirements preferred.
- Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
- Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications.
- Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy.
At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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