Sales Representative
2 weeks ago
- Generates sales to customers for parts, assemblies, truck rebuilds, used parts, and vision plus
- Acts as a liaison between the company and the customer. Helps resolve any problems the customer feels he/she has with receiving parts, quality of work performed by serviceperson, quality of rebuilt components, invoicing, and any other problems necessary to maintain rapport with the customer
- Quotes service in the field and works with all customer relations
- As directed by stocking list from the Manager of Inventory Control, keeps the rolling warehouse stocked with parts and rotating parts with turning inventory
- Manages and reports to customer details of their comprehensive preventative maintenance plan
- Provide a detailed call report to the Sudden Service Manager weekly to discuss customer concerns and demands in the field
- Communicates twice daily with the direct parts representatives passing on any information or parts orders
- Make constant recommendations and suggestions for merchandising programs and the benefits of preventative or full maintenance agreements
- Proven experience in sales or customer service, preferably in the parts and service industry
- Experience in an equipment or machinery environment a plus
- Understanding of parts environment and stocking levels
- Ability to build and maintain customer relationships
- Goal-oriented mindset and ability to meet or exceed sales targets
- Excellent problem-solving and customer service skills
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan + Match (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
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