Sales Ambassador
2 months ago
The Company:
Sunspel makes beautiful everyday clothes that are the foundation of the modern wardrobe. The brand has been hand-crafting garments in the UK for 160 years, building a global reputation for uncompromising quality, timeless design and luxury fabrics. Sunspel believes in making clothes with great care and attention to detail, an attitude that extends to everything the company does, from sourcing raw materials to the people it works with. Sunspel has a strong sense of tradition and uses this as a springboard to shape the future.
SUMMARY:
As a Sales Ambassador you are passionate about Sunspel the brand and its products with a deep passion for fashion & luxury. You will provide excellent customer service by warmly welcoming our customers, advising them on their needs, answering their questions and upselling products to increase overall store revenue.
RESPONSIBILITIES:
- Achieve daily, monthly sales goals by converting & upselling products to customers increasing revenue
- Operate point of sale (purchase’s, exchanges, refunds) and ensure CRM is completed for each customer
- Ensure all go-backs are put away after each customer
- Responsible to contact customers following their visit to build relationship for future visits and events
- Keep up to date with current fashion trends and in-depth knowledge of Sunspel products and offerings
- Assist with all day-to-day store operations & store recalls when needed
- Reliable and punctual for all confirmed shifts
- Maintain a professional appearance and is well-presented in line with Sunspel guidelines
- Maintains Sunspel visual merchandising and housekeeping standards front and back of house
- Support Line Manager & Store Team with all other assigned duties
WHAT YOU WILL BRING:
- 1- 2 Years’ experience in sales within a retail environment
- Drives for results as a team to achieve goals
- Excellent customer service & communication skills
- Good Microsoft Office Suite & numerical skills
- Team player with a can-do attitude
WHERE YOU WILL WORK:
- This position is 100% instore
- Flexibility in schedule including working weekends & holidays with the needs of the business
- Standing, walking, moving for a minimum of 4 - 8hrs daily
- Ability to lift and carry 40lbs
WHAT WE OFFER:
- Competitive salary/ hourly rate
- Commission
- Benefits (based on number of hours worked)
- Generous clothing allowance (seasonal/ annually)
To apply please send a Resume and covering letter to: retailcareers@sunspel.com