IT Super User

Required Skills & Experience

- 2+ years of hands on IT hardware experience

- Entry level SQL experience

- Experience working in a warehouse or distribution center setting

- Experience using, setting up, and troubleshooting RF Scanners

- Experience troubleshooting printers and laptops

- Experience installing commercial printers

o Xerox, Zebra, Honeywell, etc.

- Experience working with a ticketing system (Ryder uses ServiceNow)

- Really strong communication skills, outgoing, a people person personality

- Associates level or higher degree in a technical field related to this role

Nice to Have Skills & Experience

STRONG PLUS

-- Experience with Warehouse Management Systems (WMS)

o Manhattan WMOS, Manhattan iSeries, Manhattan Scale, Infor, Blue Yonder, JDA, etc.

- Experience using ServiceNow ticketing system

- Understand putaway rules in warehouses

o A rule-based system of moving items from a received shipment to the right places in warehouses. This ensures that goods are stored at the right locations based on their storage condition requirements.

Job Description

An Insight Global customer is looking to hire an IT Super User for a new customer site in Hazlewood, MO. This person will be the onsite POC for the clients customer warehouse facility. This role is essential in the success of day-to-day operations in the facility. This person will work 100% onsite and be the onsite tier 1 support for anything technology related, including hardware related items such as printers, computers, and warehouse devices such as RF Scanners, etc. The shift for this role is 40-50 hours a week in a flexible time frame of 10am-7pm M-F, with some OT and weekends.