Communications & Events Coordinator

4 weeks ago

Chicago, United States The Strategic Management Society Full time

The Strategic Management Society (SMS), an international association providing services to those in the strategic management field, is looking for Communications & Events Coordinator. The SMS is a small but mighty team that relies on extensive cross-functional collaboration and the support of a network of uniquely dedicated volunteers. For more information about the SMS, please visit www.strategicmanagement.net.    

 

We are looking for a proactive team player who is excited about working in a collaborative culture for a mission-driven organization and wants to pull together with the team towards success. 

 

In this role, you will work creatively to serve our members and our broader audience. You should be comfortable finding imaginative ways to coordinate with colleagues and promote SMS to a variety of audiences. We are searching for someone who is equally comfortable with, for example, executing a communications campaign then coordinating event logistics. 

 

Job Requirements 

 

This position is responsible for supporting the program activities for an international professional association with 3,000 members worldwide. The Communications & Events Coordinator is primarily responsible for supporting the promotion of the Society’s activities through a variety of channels, as well as facilitating virtual and in-person events and conferences. This position focuses on increasing awareness of the Society, effectively communicating program activities and benefits, and serving SMS member needs. Additional responsibilities include communicating volunteer responsibilities, facilitating virtual member engagement sessions, and supporting conference programs. 

 

Key responsibilities include: 

 

  • Ensure effective communication of SMS activities through the coordination, preparation, and sending of promotional messages for SMS activities through multiple media streams and connecting with various audiences. This will include executing campaigns for various SMS program areas and collaborating with the team to generate engaging messaging.  
  • Collaborate with the team to maintain the SMS website with up-to-date content and initiatives. 
  • Provide key support to virtual events including the management of SMS webinar registration, coordination of prep meetings and speaker logistics, and post-production materials such as surveys and attendance data. 
  • Provide critical support to the Conference Director for SMS Conferences including: 
  • Coordinate and facilitate the development of conference content, including requesting, collecting, and organizing speaker and session details. 
  • Manage all aspects of assigned conference-related programs, including program timeline, stakeholder relations, and participant coordination. 
  • Oversee the selection, scheduling, training, and management for onsite volunteers.  
  • Provide customer service to attendees, speakers, and session organizers by responding to inquiries and creating and distributing important event communications. 
  • Create and manage promotional and informational content for conference website, app, signage, and other print or digital event collateral. 
  • Support event tech administration, including registration setup, system testing, data collection and reporting. 
  • Provide onsite support for 2-3 international conferences per year. 
  • Support the Society’s efforts for sponsorship, including identifying prospects, providing sponsorship information, and ensuring deliverables are met. 
  • Project manage the creation and distribution of the SMS Annual Report, working collaboratively with the team and SMS volunteers to collect content to be shared.  
  • Assist with general inquiries and providing customer service to members including email, mail, and telephone communications.  
  • Assist with other activities and programs as needed. 

 

Knowledge, Skills, and Abilities 

 

  • Required:  
  • Excellent writing and communication skills.  
  • Ability to manage multiple ongoing projects at once and resolve problems independently. 
  • Ability to recognize and manage confidential and potentially sensitive information with discretion. 
  • Experience with an association and/or volunteers, exhibiting a high-level of professionalism and stakeholder sensitivity. 
  • Preferred:  
  • Experience working in HubSpot, WordPress, and/or Salesforce. 
  • Experience working in a collaborative, small team environment. 
  • Familiarity with multi-cultural backgrounds. 

 

Qualifications: 

Bachelor’s Degree with 3+ years’ experience in communications or project management. 

  

The SMS is based in downtown Chicago, IL. While we offer flexible work arrangements, the ability to come to the office a minimum of two days per week is currently required. No relocation is provided for this position.   

 

The Strategic Management Society (SMS) offers a competitive salary and benefits plan including employer paid health, dental, vision, life and disability insurance plus a generous time off program. SMS is an Equal Opportunity Employer. 

 

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