VP of IT Operations

23 hours ago


San Francisco Bay Area, United States Robert Half Full time

Vice President of IT Operations – Retail Technology LeadershipLocation: San Francisco Bay Area (Hybrid – 3 days onsite)Compensation: Up to $270K base + bonus, equity, and profit sharingWe are seeking a strategic and hands-on technology leader to join our team as VP of IT Operations. This role will drive the strategy, delivery, and continuous improvement of core IT functions, including Infrastructure, Network, Service Desk, and Store Technology. You will ensure scalable, secure, and resilient technology services that power retail operations and support business growth.Key ResponsibilitiesDefine and execute a 3–5-year IT Operations roadmap aligned with enterprise transformation goals.Oversee store systems (including Point-of-Sale), hosting infrastructure, and corporate application operations.Lead cloud modernization, automation, Site Reliability Engineering (SRE) adoption, and ITIL-aligned service management practices.Ensure 24×7 uptime and performance, especially during peak retail periods.What We’re Looking ForA strategic thinker who can set long-term vision while remaining hands-on in execution.15+ years in senior IT leadership (Director level) or at least 5+ years as VP of IT Operations within a retail organization that operates regionally or nationally, with expertise in POS systems, store technology, and enterprise infrastructureExpertise in cloud platforms, automation, and ITIL frameworks.Proven ability to manage budgets, vendors, and deliver measurable business outcomes.



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