Business Analyst

7 days ago

San Mateo, United States Orchestrade Full time

About Orchestrade

Orchestrade is the market leading complete cross asset front-to-back trading and risk management platform used by investment banks, hedge funds, asset managers, private banks, energy and utility companies. A trusted technology partner that truly understands and meets the needs of firms, from start-up operations to the largest global enterprises.


About the Position

This position is ideal for anyone who is interested in working in a FinTech company as a career and enjoys working in a fast-paced environment. The candidate will have the opportunity to work on financial derivatives products as well as energy/commodity derivative products.


Job Summary:

The Business Analyst will support the growth of Orchestrade through research, development validation and direct interaction with clients.


Duties/Responsibilities:

  • Conduct meetings with clients to interpret their business requirements and urgency of their issues. Analyze market and client requirements by understanding the client’s scenario and integrate into Orchestrade’s capabilities.
  • Investigate issues raised by clients and compile a first analysis. Identify the root cause of client issues, which may include debugging, to prepare a complete development ticket. Communicate findings with developers to provide functional aspects of changes or enhancements.
  • Provide test cases that cover the client’s scenario, regression testing, and other future scenarios that any other client may come across.
  • Liaise between internal and client project managers including developers and QAs to ensure timely delivery of development items to clients.
  • Serve as a point of contact for clients. Develop and maintain strong client relationships by understanding the client set up and operations and managing client concerns and needs.
  • Maintain consistent delivery results and ticket procedures.
  • Work with Head of Support to ensure all tickets are delivered according to client expectations
  • Prepare internal comments and/or documents for collaboration and knowledge sharing with the team.


Requirements:

  • BS/MS degree in Financial Engineering, or equivalent.
  • One to three years of professional experience in the financial industry.
  • Experience in Object-Oriented Programming. C#/C/C++ is preferred, but knowledge of other languages will also be advantageous.
  • Knowledge of application functionality and data management concepts.
  • Excellent communication skills – both written and oral (English).
  • Strong Business Analysis skills are required – including data extraction, analysis and logical problem-solving skills.
  • Self-motivated and can work collaboratively within a team.
  • Should be eager to explore new concepts and willing to learn.



Physical Requirements:

Stationary for periods of time at a desk with computer monitors


Work Environment:

Common office


Travel:

None


Career Path:

Role may transition into a senior role.

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