Somerset Boutique Manager

3 weeks ago

Troy, United States TAG Heuer Full time

With a rich history dating back to 1860, TAG Heuer has been leading innovation in our industry, pushing boundaries and setting new standards for quality and design. From our legendary Monaco to our modern Carrera, our watches have graced the wrists of legends in sports, entertainment, and beyond.


POSITION SUMMARY

The Temporary Boutique Manager oversees all aspects of the retail store operations and leadership for the Client Advisor team. The successful candidate will possess the ability to:

  • Manage profitability, business planning and sales forecasting
  • Elevate and empower a team
  • Deliver entrepreneurial solutions to strategic challenges through innovation


As a TAG Heuer Boutique Manager you are:

A Sales Expert

  • Plays an active role on the sales floor, growing boutique sales and achieving the objectives
  • Analyzes the store’s retail performance KPIs (conversion, average selling price, client prospecting, etc), identifies business opportunities and establishes action plans to solve them
  • Stays updated on the watch industry and the local market

A Team Leader

  • Sets individual and store objectives and coaches and develops your team
  • Proactively identifies and hires new talent that will continue to elevate and support a diverse and inclusive environment that fosters growth
  • Will motivate your team and promote a positive, supportive and inclusive work environment
  • Continuously encourage, coach and provide qualitative feedback, using reward and recognition as well as performance management process to improve team engagement and performance.

An experiential, Client development specialist

  • Drive and elevate the in-store experience by:
  • Continuously evolving hosting standards
  • Crafting unique and personalized experiences for our clients
  • Training and coaching team on the selling ceremony and the best clienteling practices
  • Lead, model, and mentor based on Mystery Shop results, to perfect the client experience
  • Proactively networks and connects with local people of influence to grow your client base through new partnerships and activations


Profile Required:

  • Minimum of 5 years sales management experience in retail or luxury retail or relevant client related experience (e.g. hospitality)
  • Track record in sales generation, managing the achievement of sales objectives
  • Excellent interpersonal communication and presentation skills
  • Inspirational leader, able to mentor and develop a strong team
  • Client-centric mentality, passionate about recruiting new clients and growing the active client base
  • Demonstrated ability to develop new opportunities and maintain client relationships while ensuring brand recognition and penetration in market
  • Agile manager able to multi-task in a fast-paced environment and work in various roles depending on business needs (i.e., selling, operations, training, etc)


As a member of the TAG Heuer and LVMH team, you will have access to exclusive training and development opportunities, as well as a competitive salary and benefits package. You will also have the opportunity to work with some of the most iconic luxury timepieces in the world and play a key role in crafting unforgettable experiences for our clients.


Employee benefits: At our Maison, we offer a generous and comprehensive benefits package including medical insurance, bonus or commission structure, paid time off, retail holiday pay, 401k, automatic employee contribution, employee assistance programs and more.


Equal Employment Opportunity

Our Company values diversity and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, sex, gender (including gender identity and expression), pregnancy, age, sexual orientation, physical or mental disability, medical condition, genetic information, sexual orientation, marital status, familial status, veteran status, or any other legally protected status under applicable federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform crucial job functions.

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