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Senior Operation Specialist

3 months ago

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Job Summary


We are seeking an experienced Senior Operation Specialist to manage the Warehouse Operation Setup & Innovation in North America (USA /Canada/Mexico). The role involves frequent Business trips to the LX Pantos warehouse/customer site. Meetings with public agencies and clients are also necessary to get information on setting up a new business.



Key Responsibilities:


  • Set up operational processes and the environment for new warehouse business in the USA/Mexico.
  • Create a new Standard Operating Procedure (SOP) for Warehouse & Distribution.
  • Regularly audit warehouse operations and update the SOP to improve operations.
  • In case of operational issues, respond to the issues alongside warehouse workers and work on improvement progress.
  • After setting up a new warehouse, support operations to stabilize the field.
  • Draw a draft CAD for warehouse setup.
  • Communicate with clients to establish an operational process and improvement plan.
  • Manage Warehouse Master Data (size, contract period, personnel, infrastructure).
  • Prepare a Monthly Business Report (sales, expenses, gross profit, operating profit, etc.).
  • Prepare a Monthly Operation Report (KPI, stock count, in/outbound trends, etc.) and develop an improvement plan.
  • Support peak season operations and respond to operational inquiries from the warehouse.
  • Set up a logistics cost reduction plan and monitor the progress of the cost reduction plan.



Requirements:


  • Bachelor's degree preferred
  • Warehouse operation with a minimum 7 year industry experience
  • Must have experience in setting up warehouses
  • Bilingual in Korean / English preferred
  • Excellent computer skills ( MS-Office : Excel, Power point )
  • Experience designing a warehouse with CAD program is a plus
  • Ability to work in a fast-paced environment within a team setting
  • Able to travel frequently for business trips (USA/Canada/Mexico) up to 40%