Business Analyst
4 days ago
Job Overview: We are seeking a highly skilled Business Process Analyst to lead the optimization of our Warehouse Management System (WMS) and Transportation Management System (TMS) within our freight forwarding operations. The ideal candidate will possess a deep understanding of business process modeling, requirements gathering, and system implementation.
Responsibilities:
- Develop and maintain Business Requirements Documents (BRDs) to define system functionalities and user needs.
- Analyze existing business processes to identify inefficiencies and areas for improvement.
- Design and implement optimized workflows to enhance operational efficiency and reduce redundancies.
- Collaborate with cross-functional teams to gather requirements and ensure alignment with business objectives.
- Identify and implement process improvements to drive cost savings and increase productivity.
- Participate in the evaluation and selection of WMS/TMS solutions.
- Provide ongoing support and maintenance of WMS/TMS systems.
Qualifications:
- Bachelor's degree in Business Administration, Supply Chain Management, or related field.
- Strong understanding of business process modeling and improvement methodologies.
- Proficiency in BRD development and documentation.
- Excellent analytical and problem-solving skills.
- Ability to effectively communicate with both technical and non-technical stakeholders.
- Strong project management skills.
Preferred Qualifications:
- Experience in the freight forwarding industry.
- Knowledge of industry-standard WMS/TMS systems.
- Certifications in business analysis or process improvement.
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