Salesforce Architect

The annual base salary range for this position in California is $150,000 to $200,000 per year. The starting pay for the successful candidate depends on various job-related factors, including but not limited to the candidate’s geographic location, job-related knowledge, skills, experience, education/training, internal value, peer equity, external market demands, and organizational considerations.The Salesforce Architect is responsible for designing and delivering scalable, high-performance technology solutions that support the evolving needs of a dynamic sports, entertainment, and mixed-use organization. This role focuses on the architecture and integration of the Salesforce ecosystem and related digital platforms to improve guest engagement, sales enablement, marketing automation, and enterprise operations. The architect will work cross-functionally with business leaders, technical teams, and external partners to develop strategic roadmaps, build robust digital infrastructures, and ensure alignment between IT capabilities and organizational objectives.ResponsibilitiesArchitect and implement scalable solutions within Salesforce and integrated digital platforms to meet organizational goals across business units such as Sales, Marketing, Guest Services, Special Events, and PartnershipsDefine and maintain architecture standards and best practices for Salesforce products (e.g., Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Field Service, Agentic solutions) and related digital systemsAnalyze business needs and translate them into robust technical designs that align with enterprise IT strategyEvaluate and recommend tools, frameworks, and platforms to support digital transformation initiativesCollaborate with cross-functional teams to define integration strategies and tools between Salesforce and other enterprise systems (e.g., ERP, ticketing, customer data platforms)Oversee the design and performance of APIs, middleware, and data flows that support customer engagement and operational workflows to/from the Salesforce platformDesign and execute configuration, new field and object creation, workflow automation, and oversee vendors to ensure cohesive, scalable solutions are maintained in the Salesforce environmentLead technical planning, solution design reviews, and architecture governance for Salesforce initiativesTroubleshoot and resolve complex production issues across digital platforms, ensuring timely implementation of fixes and improvementsProvide architectural guidance and mentorship to development teams, Salesforce administrators, and business/data analystsStay informed of Salesforce releases, emerging technologies, and industry trends to guide future-state architecture planningOversee Salesforce administration, including user provisioning, permissions, security roles, and governance of profiles, groups, and sharing settingsManage environment setup, release coordination, and change control across sandboxes and production environmentsMaintain platform integrity through data management, configuration optimization, and documentation of system changesPartner with IT Security and business teams to ensure compliance, user onboarding, and continuous platform reliabilityQualificationsBachelor’s degree in Computer Science, Information Systems, or a related field requiredSalesforce certifications (e.g., Application Architect, System Architect, Platform Developer II) strongly preferred7+ years of experience in software development and solution architecture, including 5+ years focused on Salesforce platform design and deliveryExpertise in designing scalable Salesforce solutions, including custom development, system integrations, and platform securityStrong understanding of Salesforce data architecture, declarative and programmatic tools (Apex, Visualforce, Lightning Web Components), and API integrationExperience with modern cloud architecture patterns and tools (e.g., middleware, REST/SOAP APIs, identity management, data pipelines)Proven ability to balance technical excellence with business objectives, communicating architectural decisions clearly to both technical teams and executive stakeholdersDirect digital experience working in sports, entertainment, hospitality and/or real estate is a plusThis is an on-site role based in Anaheim; some evening or weekend work may be required during system launches, releases, or event support cyclesKnowledge, Skills and ExperienceEducation - Bachelor's DegreeCertifications Required – Certifications PREFERRED: Salesforce Certified Administrator, Salesforce Certified Sales Cloud Consultant, Salesforce Certified Marketing Cloud Engagement Administrator, Salesforce Certified Application Architect, Salesforce Certified System Architect, Salesforce Certified Data Cloud ConsultantExperience Required - 7+ YearThis position is on-site.