Front of House Staff
1 month ago
1. Greeting Customers: Welcoming guests as they arrive, seating them, and providing menus.
2. Taking Orders: Taking food and drink orders accurately and promptly, ensuring to answer any questions about the menu.
3. Serving Food and Beverages: Delivering orders to tables in a timely manner, ensuring accuracy and presentation standards are
4. Check Management: Presenting and explaining bills to customers, processing payments accurately, and handling cash and credit card transactions.
5. Customer Service: Providing attentive and friendly service, addressing any customer concerns or complaints promptly and professionally.
6. Table Maintenance: Clearing and resetting tables efficiently, ensuring a clean and organized dining area.
7. Knowledge of Menu and Specials: Staying informed about menu items, specials, ingredients, and preparation methods to answer customer inquiries accurately.
8. Teamwork: Collaborating with kitchen staff and other servers to ensure efficient service and a positive dining experience for guests.
9. Cleaning and Closing Duties: Assisting with cleaning tasks, restocking supplies, and ensuring that the restaurant is ready for the next service period.
Overall, servers play a crucial role in providing excellent customer service, contributing to the overall success and reputation of the restaurant. They should be courteous, efficient, and attentive to customer needs throughout their dining experience.
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