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Host Runner
4 weeks ago
Grand Banks is seeking a Host Runner to join a collaborative front-of-house team, helping to create exceptional summer experiences and earning industry leading tips. Great sunsets guaranteed
VENUEGrand Banks
Grand Banks is a celebrated oyster bar aboard a historic sailboat docked in Tribeca. Named “The Absolute Best Waterfront Restaurant in New York" by New York Magazine and one of the “Best Waterfront Restaurants in the World” by CNN Travel, Grand Banks features sustainably harvested oysters, nautically inspired cocktails, and awe-inspiring views.
DETAILS Job OverviewPosition Summary
Host Runners are the first point of contact for many of our guests. As such, they are an ambassador to our community and ultimately responsible for introducing guests to an elevated level of guest service. Host Runners are expected to personalize our commitment to hospitality and professional service in order to provide a unique and memorable dining experience.
Essential Duties & Responsibilities
- Communicate with venue management daily
- Comply with Company safety plan and standards as set forth in training materials
- Effectively communicate guest needs with FOH/BOH and management team
- Greet and thank each guest with energy, enthusiasm, and humility
- Maintain knowledge and understanding of every item on the menu and answer guest questions with clarity and confidence, providing recommendations upon request
- Provide friendly, gracious, motivated, detail oriented, and responsive service to create a memorable dining experience for guests
- Report to work in a neat and clean uniform; maintain well-groomed hair and personal hygiene as established by company policy
- Uphold established culture and values
Minimum Qualifications
- Ability to multi-task
- Ability to perform essential job functions when working in a high business volume, fast-paced environment
- Ability to walk, stand, and/or bend continuously and for extended periods of time as required to perform essential job functions
- Able to work nights, weekends and holidays, and variable schedule, per the needs of the business
- Excellent verbal communication skills
- Must love sunsets
- Polished personal presentation; grooming meets Company standards, as outlined by Employee Handbook
- Willingness to work in outdoor climate conditions
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the functions of this job, an employee must walk, stand, or remain stationary during entire the shift. Employee must be able to continuously reach, bend, lift, carry, stoop and wipe with the potential for slipping or tripping. Employee must frequently wash their hands and lift or move up to 35 pounds
ENVIRONMENTCompany Culture
We were raised in the hospitality industry and have come to believe that the highest calling is treating people well, making them feel at home, and communing over good food and drinks. It brings us all together.
We believe everyone should work in an environment where they are well compensated, culturally enriched, and treated with respect. Across the spectrum of our workforce, our employees take home industry leading income.
POLICYEqual Opportunity Employer
Grand Banks is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, marital status, veteran status, or any other basis protected by local, state, or federal law.
We use E-Verify to confirm the identity and employment eligibility of all new hires.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
BENEFITS- Paid Safe and Sick Leave
- Commuter Benefits
- Employee Discount
