Sales Support Specialist

3 weeks ago

Sacramento, California, United States Nelson Connects Full time

Sales Support Specialist

You are a friendly and detail-oriented individual who excels at providing excellent customer service and efficiently processing online orders. You will play a crucial role in ensuring smooth order fulfillment and maintaining positive customer interactions.

This position pays: $20.00 per hour

Location: Sacramento, CA

Schedule: Monday through Friday, 8:30 AM to 5:00 PM Temp to hire

What you will be doing:

  • Check for and process online orders in a timely and accurate manner.
  • Import and process online orders using company systems.
  • Proactively follow up with customers to obtain necessary information for order processing.
  • Create and maintain accurate customer profiles.
  • Take customer orders over the phone as experience increases.
  • Document customer feedback and relay it to appropriate team members, ensuring timely follow-up on requests and issues.
  • Collaborate with the sales department to maintain up-to-date website information.
What you bring:
  • Excellent interpersonal and communication skills, with a friendly and professional phone presence.
  • Strong computer proficiency, ideally with experience using Mac/Apple systems.
  • Ability to maintain organized and accurate records.
  • Ability to learn new software.
  • Ability to work in a team environment.
To learn more about the workplace culture and the position, please apply

For over 50 years, Nelson Connects has empowered employers and job seekers to achieve their unique versions of success. Our commitment to excellence, integrity, compassion, and innovation has made us a trusted partner in connecting jobs, people, and communities. The remarkably talented and dedicated people of Nelson Connects are building on the rich history of this company to define the future of our industry, and we can't wait to work with you.

We are Nelson Connects, and our purpose is your success.

About Nelson Connects:

If you're looking for a new opportunity, the recruiting and staffing experts at Nelson Connects can help. We work with companies of all types and sizes across all industries. We help people like you find exciting roles with employers ranging from Fortune 100, government, and nonprofit organizations to local businesses, industry leaders, and the most agile start-ups. The candidates we work with appreciate our responsive approach, genuine relationships, and exceptional service. With a commitment to transparency, authenticity, and credibility, we look forward to our jobs every day, and we're excited to help you find the job you've been looking for.

Pay Transparency: Nelson Connects provides pay transparency by placing salary ranges in all job postings in accordance with state and local regulations. We are committed to communicating pay clearly throughout the employment process.

California Fair Chance Act and Beyond: Qualified applicants with criminal histories will be considered for employment in accordance with applicable regulations. We will consider qualified Applicants for employment, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and CA Fair Chance Act.

Temporary Associate Benefits Offered: Weekly benefits offered include Medical, Dental, Vision, HSA, EAP, Life/AD&D, STD, Commuter FSA, + state mandated benefits.

EEO Statement: Nelson Connects is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other classification protected by law.

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