Implementation Analyst

1 week ago


Lansing, Michigan, United States Alfa Financial Software Limited Full time
Our analysts are recruited from universities cross all disciplines.

Following an intensive induction training program delivered by our subject matter experts, you will be assigned to a project where you can put your training into practice.


You will usually start out by working on a client project, and your first role will involve implementing our software to our clients.

Supervised by more experienced consultants, you will find that the open culture means you also have easy access to senior managers and directors for discussion and guidance.

With this support readily available, you can help our clients change the way they work from the very start of your career.


During a project we also need to modify business processes to ensure the client is working as effectively as possible, test that everything works, transfer all the data from the old system to Alfa Systems, and provide support through the go-live process and into the future.

During your career, you will spend time working in a variety of roles in these areas. As you progress, you will develop particular abilities and interests and you can choose your training to support that.

You might want to work towards being a Project Manager for instance, or a Technical Architect of our software; that's up to you.


Key responsibilities may include:
Assist with and develop skills in one or more areas of software implementation, such as:
Undertaking testing and quality assurance of Alfa Systems
Issue investigation and recreation, raising issues with the Product Centre / on project with sufficient detail so they can be progressed
Escalate high priority issues
Installing and configuring Alfa Systems
Environment management and product releases
Data migration development and execution
Simple business requirements and gap analysis

Sharing information and documenting knowledge
Learn about Alfa Systems and how our products are used by our customers
Build relevant technical skills such as SQL/Java and processes such as debugging
Undertake requirements gathering and development of new features in Alfa Systems
Continuous development of people, teamwork and communication skills including developing relationships with the customer project team

Culture

Alfa's culture is vibrant, innovative and diverse, and we are proud of it. Ours is a close-knit community. Alfa employees are an eclectic mix and all are creative, talented and hardworking.

We think it is important to build close working relationships within our company, so we hold numerous team events and conferences that bring us together for socializing and team building.

We all enjoy the work-life balance and the great culture, with plenty of social activities organized by the company. Check out our other great benefits on our website here.

For more information on our graduate program, check out our

graduate page.

Alfa Financial Software Inc. provides equal employment opportunities to all

employees and applicants for employment and prohibits discrimination and

harassment of any type without regard to race, color, religion, age, sex,

national origin, disability status, genetics, protected veteran status, sexual

orientation, gender identity or expression, or any other characteristic protected

by federal, state or local laws.
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