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Assistant Manager

4 months ago

Chicago, Illinois, United States European Wax CenterEWC Growth Full time

Job Overview:


Must have a passion for customer service and creating an exceptional guest experience Our Assistant Managers lead our front of house team on creating an exceptional guest experience and ensuring all EWC Growth Core Values are consistently applied.

This is a full-time salaried position, with base plus commission on all package sales.

Benefits:

  • We are committed to recognizing your exceptional performance with earnings ranging from $35,000 to $55,000 or more per year. Our compensation structure includes a base salary of $39,520 complemented by bonuses and incentives, to ensure that those who achieve their goals consistently often may surpass this range.
  • Option for Medical, Dental, Vision insurance.
  • Company paid Short Term Disability and Life Insurance
  • Paid Time Off and 401K Match.
  • Paid Parental Leave.
  • Industry Renowned Training.
  • Free Uniforms at Hire.
  • Wellness Programs.
  • Commuter Benefits.
  • Discounts on all Retail Products.
  • Free Waxing.
  • Being part of a Successful Team and Positive Company Culture.

What We're Looking For:

  • Must be able to work 40 hours per week including morning, evening, and weekends.
  • Ability to problem solve and have strong organizational skills.
  • Ability to achieve sales goals and motivate those around you.
  • Ability to give, receive, and implement feedback.
  • Strong communication and organization skills.
  • Passion for the beauty industry, and making others look and feel gorgeous.

Responsibilities:

  • Mastering the Guest Service Associate role and leading by example.
  • Demonstrating EWC products, and explaining our Wax Pass, Products, and Prebooking benefits.
  • Managing the Reservation Books in a fast paced environment and handling the daily flow of the center.
  • Maintaining cleanliness, and organization of the location.
  • Assist with training, scheduling, and coaching all new and current associates.
  • Facilitate one on one meetings with the team and monthly Strut meetings.
  • Ability to create daily, weekly, or monthly goals and motivating the team to achieve them.
  • Handle guest or associate issues that may arise when the Center Manager is not present.
  • Assist the Center Manager with payroll, guest refunds, schedules, inventory, or any other assigned tasks.

Physical Demands:

  • While performing the duties of this job, the associate is regularly required to stand, talk, and hear.
  • Ability to lift 25 pounds at a time.

About the Company:


European Wax Center is a beauty lifestyle brand that was founded in 2004, and has expanded with more than 850 locations in over 45 states across the U.S.

Our vision of Revealing Beautiful Skin takes place while we offer full body waxing services, an exclusive product portfolio, and an exceptional guest experience from the moment you Walk In until you Strut Out.


EWC Growth is one of the largest franchisees in the EWC network with more than 47 locations across 5 different states.

Our Mission is to positively impact everyone who walks through our doors.

EWC Growth, we're more than a group of colleagues; we are warm, supportive, and deeply committed to teamwork to achieve a shared goal.

Our values are rooted in our respect and appreciation for one another, and we are dedicated to building and encouraging a caring and understanding environment.

We also believe we have a shared responsibility to enrich the lives of our associates and the guests that visit us.


EEO Statement:

EWC Growth is an affirmative action and equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

EWC Growth is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.


This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.

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