POSITION PURPOSE:

Hotel AKA Alexandria, a new luxury hotel in Old Town Alexandria, is seeking a Bellman to join our front office team to assist guests with arrival and departure from hotel, while providing positive guests experiences.

• Greets the VIP guests and performs special services for VIP Guest's.
• Provides engaging, entertaining, and inspiring guest service, meeting or exceeding property standards.
• Open hotel doors and greet arriving and departing guests.
• Perform checkin and checkout calls, involving luggage handling and the escorting of guests from the front door to the front desk, or vice versa, on a frequent basis.
• Facilitates lobby safety, cleanliness, and security.
• Assist valet and front desk staff as necessary.
• Deliver VIP amenities and other items to guest rooms.
• Responsible for maintaining confidentiality regarding all matters.
• Overall responsibility for managing the lobby/lounge operations of the property.
• Ability to work in a fastpaced environment.
• Checks cleanliness of lobby and public areas.,
• Coordinates with all departments concerned in order to maintain Lobby functions properly.
• Handles guest complaints and other related problems.
• Motivates and maintains good Team Member relations.
• Creates positive, memorable, and efficient guest interactions within the hotel lobby and front desk.

Experience, Skills and Knowledge:

• Strong guest/resident service, problem solving and decisionmaking skills.
• Must be an energetic, selfstarter and selfmotivating.
• Must have a "can do" positive attitude.
• Excellent verbal and written communication skills. Possess exceptional interpersonal communication skills.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Strong time management, organizational skills with an emphasis on attention to detail.
• Must be proactive and have the ability to anticipate future needs.
• Must be able to interact with a diversified group of people both internally and externally.
• Command of the English language both written and verbal.

Our Team Members enjoy very generous PTO; Health; Dental; Vision and 401(k) benefit plans. We recognize and promote top performers because we know that our success is due to your achievements.

AKA Hotels + Hotel Residences is a part of Korman Communities, a family owned and operated company, we consider our Team Members the most important asset.

With over 100 years of history and experience behind us we're always looking for Team Members ready to join our family.

Grow with us

Hotel AKA Alexandria & AKA Hotels+Hotel Residences:

Hotel AKA Alexandria brings a new level of style and sophistication to Old Town, a charming historic destination known for its boutique shopping, art galleries, and waterfront restaurants.

Designed by world-renowned architect and designer Piero Lissoni, this tranquil urban retreat enhances your stay in Alexandria, Virginia — just 20 minutes from Washington, D.C.

and a short 10-minute drive from Ronald Reagan Washington National Airport.

AKA balances the style and hospitality of an intimate hotel with the space and comfort of an elegantly appointed luxury apartment.

Specializing in short and long term stays, AKA stands for exclusive locations, contemporary design and exceptional business, fitness and lifestyle services.

Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Night shift
• Weekends as needed

Work setting:

• Inperson

Work Location:
In person

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