Supervisory Health System Specialist

1 week ago


Tacoma, Washington, United States Military Treatment Facilities Under Dha Full time
Serve as the lead point of contact for Patient Appointments and Schedule Management Services.

Attends staff meetings and/or other meetings as instructed and gives written and oral presentations/orientations regarding the Patient Appointment System.

Provide direct support to central appointment call center and indirect clinic medical support assistant operators.
Initiates formal actions to fill vacancies, interview candidates, and makes selections.
Coordinate operation of phone systems and assure all beneficiaries needing primary care appointments are seamlessly transferred or scheduled.
Develop, plan and initiate programs to improve access to care for all patients needing care.
Coordinates with hospital officials in developing procedures for special/unique clinic requirements affecting scheduling of appointments.
Schedules and conducts training orientations for system users throughout the hospital and clinics.

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