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Collection Specialist Pharmacy
3 months ago
At Amber Specialty Pharmacy, our dedication to patient care is unparalleled. Come be part of a team where you can truly make a positive impact on patients facing complex and long-term health conditions.
In this role, you will be responsible for ensuring accurate reimbursement from insurance companies for medical and pharmacy services, as well as finding financial assistance options for patients with chronic conditions. Our teams are focused on finding solutions for patients in need.
If you are looking for a fulfilling career, where you can contribute to improving the lives of others, this job might be the perfect fit for you.
About the Company:
Amber Specialty Pharmacy is strongly committed to providing top-notch patient care and support.
Job Title: Collection Specialist
Company: Amber Specialty Pharmacy
Department: Claims/Billing
FLSA Status: Non-Exempt
Primary Role:
The Collection Specialist plays a crucial role in ensuring the accuracy of insurance details, billing procedures, and financial assistance programs for patients. Effective communication with colleagues, insurance verification, and maintaining high standards of customer service are key components of this role.
Reporting Structure:
Manager: Lead Collection Specialist
Daily Responsibilities:
- Assist patients in resolving insurance and coverage issues
- Update patient records and conduct benefits investigations
- Manage outstanding balances and process insurance-related changes
- Ensure accurate billing and timely claim submissions
- Collaborate with the team to meet company goals
- Adhere to payer guidelines and regulations
- Work closely with Billing Specialists to address any changes
- Proficiency in MS Excel, Word, and Outlook
- Strong communication and organizational skills
- Ability to meet deadlines and work effectively in a team
- High school diploma or equivalent
- Familiarity with healthcare industry practices
- Knowledge of HIPAA regulations for patient data confidentiality
- Prior experience in billing insurance claims
- Customer service experience and familiarity with medical billing processes
- Ability to work at a desk for extended periods
- Occasional movement within the office environment
- Operation of standard office equipment
- Effective verbal and written communication skills
Standard office setting.
Equipment Used:
Computers, phones, and office software.
Interactions:
Frequent communication with colleagues, managers, vendors, and customers.
Confidentiality:
This role involves handling sensitive medical and proprietary information with utmost care.
Join us in our mission to deliver exceptional patient care