Food & Beverage Operations Manager

2 weeks ago


Newport Coast, California, United States Marriott International Inc Full time



Job Title: Food and Beverage Supervisor
Company: Marriott International


OVERVIEWJob SummarySupervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations ensuring quality, standards and customer expectations are met. Maintains operating budget and ensures legal obligations are met. Develops goals and plans to organize work effectively.



Candidate Requirements

  • High school diploma or GED; 4 years experience in food and beverage or related area. OR
  • 2-year degree in Food Service Management or related major; 2 years experience in food and beverage or related area.



Key Responsibilities

  • Assists in ordering F&B supplies, cleaning supplies, and uniforms.
  • Supervises shift operations, ensuring compliance with policies and standards.
  • Supports an effective monthly self-inspection program.
  • Operates department equipment and reports malfunctions.
  • Manages staffing levels to meet guest service and financial objectives.
  • Develops goals and plans to prioritize work.
  • Monitors employee productivity and maintains standards.
  • Verifies employees understand brand philosophy.



Customer Service Focus

  • Provides exceptional service to ensure customer satisfaction.
  • Improves service by guiding individuals to understand guest needs.
  • Acts as a role model for appropriate behaviors.
  • Handles guest concerns proactively.
  • Reviews guest satisfaction results and responds promptly to service requests.



Additional Responsibilities

  • Communicates effectively with supervisors and co-workers.
  • Provides guidance to subordinates and analyzes information to solve problems.
  • Performs job functions when necessary.
  • Demonstrates professionalism and courtesy to team members.
  • Understands budgets, operating statements, and payroll reports.
  • Performs assigned duties to meet business needs.

Salary Range: $70,000 to $91,000 annually.

Benefits: Marriott offers a comprehensive benefits package including healthcare, 401(k) plan, stock purchase plan, paid time off, and more.


Marriott International is an equal opportunity employer dedicated to fostering an inclusive and diverse workforce. The company values non-discrimination and considers qualified applicants with diverse backgrounds. Join a global team with a commitment to excellence and growth.


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