Hospital Care Management Director

7 days ago

Ogden, Utah, United States Intermountain Healthcare Full time

Job Description:


The Hospital Care Management Director is responsible for providing leadership and administrative direction within multiple hospitals assuring coordination of patient services among the multidisciplinary team of health care providers and throughout the continuum.

He/she will work in partnership with the Medical Staff, nursing, clinical, and Revenue Cycle leaders to ensure the provision of optimal patient care, attainment of financial goals, and development of leaders.

This position has multi-hospital accountability for care management services (to include cross departmental transition planning, social work, and care coordination).

This position typically reports to the Integrated Care Management Director of Hospitals, and has accountability to the Chief Nursing Officers.


Typical Distribution of Job Duties:
30% Tactical, 60% Operational, 10% Strategic

Tactical:
Duties include ensuring appropriate staffing, availability of equipment, interdepartmental relations, and employee relations (day-to-day activities)

Operational:
Duties include budget management, budget development, supply acquisition, process improvement, and employee performance evaluations

Strategic:

Duties include developing goals to meet the Intermountain /Integrated Care Management/Regional Strategic Plan and holding employees accountable to goals.

Scope

Multi-hospital Operational accountability for Hospital Care Management and Social Work, including direct reports at all facilities.

Job Essentials

1)

Leadership:
a)Oversees and directs the environment in which care management is practiced. Develops the planning process for day-to-day operations, standards of care and attainment of organizational goals. Directs collaborative problem solving among interdepartmental disciplines. Allocates available resources to promote efficient, fiscally responsible, effective, safe and compassionate care based on current standards of practice.

Responsible for shared decision-making and professional autonomy by providing input into executive level decisions, and by keeping managers informed of executive level activities.

Promotes and is supportive of regional research activities. Responsible for the implementation of Intermountain Healthcare's mission, vision, and core values.

2)

Operational Effectiveness:


a)Accountable for the financial management of designated care management areas, which includes the development, implementation and monitoring of annual capital/operating and personnel (FTEs) budgets.

Provide support and education to department managers for meeting financial goals. Develops processes to ensure excellence in revenue cycle management. Assures care manager Registered Nurses and Social Workers, and Care Management Assistants are compliant with state and federal requirements. Obtains and utilizes data for improvement of patient flow and other key performance indicators. Facility education to ensure appropriate level of care.

3)

Employee Engagement:
a)Models and fosters an environment of professionalism. Ensures competent and sufficient number of leadership staff to meet care management needs.

Guides the development of recruitment, retention, and employee satisfaction that keeps high performers in place and maintains focus on succession planning.

Acts as a role model through the demonstration of personal professional development, continuous learning and competency improvement. Participates in and contributes to educational offerings and visibility in professional organizations.

4)

Clinical Excellence:
a)Facilitates the delivery of safe high-quality patient care through clinical and non-clinical care coordination, on-going process evaluation, and reviewing clinical outcome metrics. Supports clinical program protocols, and may provide ongoing monitoring and process improvement occurs to assure goals are achieved.

Collaborates with departments, physicians, service lines, payors, and community providers to achieve best clinical practices across the continuum through appropriate patient disposition.

Participating member of a professional care management organization.

5)

Patient Engagement:
a)Assures that processes and programs are in place that supports the achievement of patient satisfaction and service quality goals. Acts as a leader/mentor for staff in the Healing Commitments and Healing Connections.

6)

Physician Engagement:
a)Collaborate with internal and external physicians to provide extraordinary care experiences for our patients and achieve clinical, operational, financial, and service goals.

7)

Community Stewardship:
a)Forms community relationships and works to identify gaps in the continuum of care. Understands and promotes the use of community resources to improve the patient experience.

Supports staff participation in outside community organizations such as volunteer health clinics, health fairs and advisory boards for not for profit organizations.

Minimum Qualifications

Masters degree required in Nursing, Social Work, Healthcare, or Business from an accredited institution (degree will be verified). Either the Bachelors or Masters degree must be in Nursing or Social Work.

RN license or Social Work license.

3 years management experience in Care Management or related area.
- and -
5 years experience care management, social work, or related areas.

Preferred Qualifications

National professional care management certification

Physical Requirements:

Interact with others requiring employee to verbally communicate as well as hear and understand spoken information.
- and -
Operate computers, telephones, office equipment, and manipulate paper requiring the ability to move fingers and hands.
- and -
See and read computer monitors and documents.
- and -
Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Anticipated job posting close date:
06/13/2024

Location:

Cassia Hospital, Intermountain Health Heber Valley Hospital, Intermountain Health Layton Hospital, Intermountain Health McKay-Dee Hospital, Intermountain Health Park City Hospital, LDS Hospital, Logan Regional Hospital

Work City:

Ogden

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$ $154.38


We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion.


Intermountain Health is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

  • Director Imaging Services

    1 month ago

    Ogden, Utah, United States HCA Healthcare Full time

    Description This position is incentive eligible. IntroductionAre you looking for a work environment where diversity and inclusion thrive? Submit your application for our Director Imaging Services opening with Ogden Regional Medical Center today and find out what it truly means to be a part of the HCA Healthcare team.BenefitsOgden Regional Medical Center,...

  • Director Imaging Services

    3 weeks ago

    Ogden, Utah, United States HCA Healthcare Full time

    Description This position is incentive eligible. IntroductionAre you looking for a work environment where diversity and inclusion thrive? Submit your application for our Director Imaging Services opening with Ogden Regional Medical Center today and find out what it truly means to be a part of the HCA Healthcare team.BenefitsOgden Regional Medical Center,...

  • HR Director

    2 weeks ago

    Ogden, Utah, United States TAB Bank Full time

    SUMMARYThis role is responsible for providing strategic leadership and human resources support to the company. The HR Director will execute human resources initiatives and promote a high-performance environment, including employee engagement, leadership effectiveness, sourcing and staffing, talent development, compensation, policy compliance, communications,...

  • Director of HR

    1 week ago

    Ogden, Utah, United States SkyShare Full time

    Job DescriptionJob DescriptionAbout Us:SkyShare is an Inc 5000 fastest growing aviation company in America with operation bases in Ogden and Salt Lake City, UT. We came in at #14 on Utah's top 100 fastest-growing businesses in the state. We offer the West's premier fractional ownership program, private aircraft charters, and managed aircraft services. We...

  • Director of Administration, Melba S. Lehner Children's School

    1 week ago

    Ogden, Utah, United States Weber State University Full time

    The Director of Administration for the Melba S. Lehner (MSL) Children's School oversees the Early Learning Laboratory Program for children ages 12 months to 5 years in the Department of Child and Family Studies (CHF) at Weber State University (WSU). This program serves approximately 75 children from families associated with our campus and within the broader...

  • Pharmacy Tech McKay-Dee Hospital

    1 week ago

    Ogden, Utah, United States Intermountain Health Full time

    Position Overview:- The Pharmacy Technician is a key team member responsible for providing efficient and cost-effective pharmaceutical care under the guidance of a licensed pharmacist.- This role involves various shifts and duties in Community-Based Care and Specialty-Based Care settings.Key Responsibilities:- Deliver exceptional customer service to...

  • Pulmonary and Critical Care Physician

    3 weeks ago

    Ogden, Utah, United States Intermountain Health Full time

    Job Description:Intermountain Health is a team of caregivers who serve the healthcare needs of people across the Intermountain West, primarily in Utah, Idaho, Montana, Colorado, Kansas and Nevada. We are an integrated, not-for-profit health system based in Salt Lake City, Utah, with clinics, three medical groups, affiliate networks, hospitals, homecare,...

  • Office Coordinator Behavioral Health

    3 weeks ago

    Ogden, Utah, United States HCA Healthcare Full time

    Description IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Office Coordinator Behavioral Health with Ogden Regional Medical Center you can be a part of an organization that is devoted to giving backBenefitsOgden Regional Medical Center, offers a total rewards package that supports...

  • Office Coordinator Behavioral Health

    1 month ago

    Ogden, Utah, United States HCA Healthcare Full time

    Description IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Office Coordinator Behavioral Health with Ogden Regional Medical Center you can be a part of an organization that is devoted to giving backBenefitsOgden Regional Medical Center, offers a total rewards package that supports...

  • Program Manager

    1 week ago

    Ogden, Utah, United States Unavailable Full time

    Overview Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and...

  • Patient Care Tech PRN

    1 month ago

    Ogden, Utah, United States HCA Healthcare Full time

    Description IntroductionDo you have the PRN career opportunities as a(an) Patient Care Tech PRN you want with your current employer? We have an exciting opportunity for you to join Ogden Regional Medical Center which is part of the nations leading provider of healthcare services, HCA Healthcare.BenefitsOgden Regional Medical Center, offers a total rewards...

  • Patient Care Tech PRN

    3 weeks ago

    Ogden, Utah, United States HCA Healthcare Full time

    Description IntroductionDo you have the PRN career opportunities as a(an) Patient Care Tech PRN you want with your current employer? We have an exciting opportunity for you to join Ogden Regional Medical Center which is part of the nations leading provider of healthcare services, HCA Healthcare.BenefitsOgden Regional Medical Center, offers a total rewards...

  • RN Intermediate Care

    1 month ago

    Ogden, Utah, United States HCA Healthcare Full time

    Description IntroductionAre you looking for a place to deliver excellent care patients deserve? At Ogden Regional Medical Center we support our colleagues in their positions. Join our Team as a RN Intermediate Care and access programs to assist with every stage of your career.BenefitsOgden Regional Medical Center, offers a total rewards package that...

  • RN Intermediate Care

    3 weeks ago

    Ogden, Utah, United States HCA Healthcare Full time

    Description IntroductionAre you looking for a place to deliver excellent care patients deserve? At Ogden Regional Medical Center we support our colleagues in their positions. Join our Team as a RN Intermediate Care and access programs to assist with every stage of your career.BenefitsOgden Regional Medical Center, offers a total rewards package that...

  • Associate DVM

    3 weeks ago

    Ogden, Utah, United States Burch Creek Animal Hospital Full time

    Come join our Amazing Team We are a Fear Free, AAHA accredited, privately owned 5 doctor small animal practice in beautiful sunny Utah Burch Creek Animal Hospital is a busy, growing practice. We are looking for an associate veterinarian that is passionate about the care they provide, seeks to build long-standing relationships with our well-established...

  • Wound Care RN PRN

    1 month ago

    Ogden, Utah, United States HCA Healthcare Full time

    Description IntroductionDo you have the PRN career opportunities as a(an) Wound Care RN PRN you want with your current employer? We have an exciting opportunity for you to join Ogden Regional Medical Center which is part of the nations leading provider of healthcare services, HCA Healthcare.BenefitsOgden Regional Medical Center, offers a total rewards...

  • Financial Manager, Senior

    1 week ago

    Ogden, Utah, United States COLSA Full time

    General Summary: The employee will provide financial management/comptroller support for the directorate. The major areas of support are cost research, cost estimating, EVM implementation and analysis, schedule networking, program control integration and analysis, and financial analysis on a wide variety of programs. Responsibilities: + Provide financial...

  • Registered Nurse Medical Care Center

    7 days ago

    Ogden, Utah, United States Ogden Regional Medical Center Careers Full time

    Do you have the PRN career opportunities as a(an) PRN Acute Rehab RN you want with your current employer? We have an exciting opportunity for you to join Ogden Regional Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare. Ogden Regional Medical Center, offers a total rewards package that supports the health,...

  • Manager Quality Risk Management-Surgery Center

    1 month ago

    Ogden, Utah, United States HCA Healthcare Full time

    Description IntroductionWant to join a team of daring managers who care without reservations or limits? Our Mt. Ogden Surgery Center team is looking for a Manager Quality Risk Management. HCA Healthcare is an advanced healthcare network that has committed up to 300 million to our incredible team members over the course of three years.BenefitsMt. Ogden...

  • Social Worker Case Management PRN

    3 weeks ago

    Ogden, Utah, United States HCA Healthcare Full time

    Description IntroductionAre you looking for a work environment where diversity and inclusion thrive? Submit your application for our Social Worker PRN opening in Case Management with Ogden Regional Medical Center today and find out what it truly means to be a part of the HCA Healthcare team.BenefitsOgden Regional Medical Center, offers a total rewards...