![Fidelity TalentSource LLC](https://contents.bebee.com/companies/us/fidelity-talentsource-llc/avatar-sPRpn.png)
Service Now HR Analyst
1 week ago
Job Description:
This role will be a key player on the Enterprise HR / Payroll Platform team, supporting ServiceNow. You will be part of a team focused on increasing efficiency and transforming the internal case management tool through technology.u00A0 You be focused on the enhancements of ServiceNow and will collaborate with business and technology partners to solve issues, deliver enhancements, and provide on-going support in an Agile environment.
The Role
The ServiceNow HR Analyst will be a part of a team that will manage day to day enhancements and fixes. This role will facilitate the requirements, design, testing, and delivery of projects and system enhancements while representing stakeholder interests.u00A0 Your role will also ensure the accurate collection, control, processing, and maintenance of confidential employee record data.u00A0 This position will have the opportunity to work across many different Fidelity teams.u00A0
The Expertise and Skills You Bring
- Bachelor s degree or equivalent work experience
- A minimum of 3-5years Business / Systems Analyst experience
- 4+ years ServiceNow configuration experience
- Experience in Human Resources a plus, but not required
- Experience with requirements definition, documentation, and refinement
- Experience with end to end test planning and execution
- Strong analytical and problem-solving skills, with high attention to detail
- Strong written and communication skills
- Excellent interpersonal skills
- Experience in a fast paced, agile environment
- You are analytical, technical, problem-solving and communication skills are a key strength
- You are highly organized and have a strong ability to prioritize and work under tight deadlines
- You understand the importance of being detail oriented complemented by a high degree of accuracy
- You have experience with configuring ServiceNow
- You have a keen ability to build and influence relationships
- You are a self-motivated team player with the ability to work independently
- You have good business judgment and ability to maintain confidentiality of all data
- Your attention to detail consistently generates high quality output is a priority in your daily work
The Value You Deliver
- Manage end to end implementation of ServiceNow enhancements and defects
- Research and advise on existing and upcoming capabilities of ServiceNow
- Research and implement solutions to incidents and requests
- Update standards and procedures documentation as required
- Coordinate & Publish HR Knowledgebase articles
- Creation of automated test scripts to be used for future upgrade releases
- Leverage thorough understanding of business process and system processes to make recommendations and propose technical/non-technical solutions to meet business requirements
- Building trust and leveraging solid working relationships with key business partners
- Seeking opportunities to proactively provide value-added insight and looking for continuous improvement from our business partners.
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients money.
Join Us
At Fidelity, you ll find endless opportunities to build a meaningful career that positively impacts peoples lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a
Glassdoor Employees Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don t need a finance background to succeed at Fidelityu2014we offer a range of opportunities for learning so you can build the career you ve always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation,
detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.We invite you to Find Your Fidelity at
.Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to
accommodations@ .-
Heating & Air Comfort Consultant - Sales
1 week ago
Durham, North Carolina, United States JD Service Now Full timeHVAC Comfort ConsultantWho Wouldn't Want To Work HereJD Service Now is a growing family owned and operated home service company, looking for exceptional people to deliver the most efficient, highest quality customer experiences in the residential environment.Committed to excellence, JD Service Now has built a skill, experienced team that's client-focused...
-
Business Analyst
1 week ago
Durham, North Carolina, United States Fidelity Talentsource Llc Full timeJob Description Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Business Analyst to work in Fidelity's Healthcare business unit in Durham, NC or Westlake, TX The Role The Health & Welfare Implementation Benefits Analyst (BA) will apply their consulting, analysis, and...
-
Cash Vault Services Analyst
1 week ago
Durham, North Carolina, United States GardaWorld Full timeGardaWorld is shaping the future of cash management We provide our clients with solutions in every phase of their cash supply chain, including secured transportation, cash management, cash vault processing, forecasting, ATM, and cash recycler services. We are equipped with the largest fleet of armored vehicles in the industry, sophisticated technology, and...
-
HR Administrator
1 week ago
Durham, North Carolina, United States Durham Public Schools Full timePosition Type: Classified Central Office Date Posted: 3/6/2024 Location: Human Resource Services Date Available: 04/15/2024 Position Number: Assignment Type: Position Term: 140104 Full Time 12 Months FTE: Classification: Salary or Hourly Rate: 1.0 Classified DPS Classified Salary - Grade 73 Contact Name: Kimberly Hager Contact Phone Number: Contact Email...
-
Senior Marketing Analyst
1 week ago
Durham, North Carolina, United States Avalara Full timeOverview: Were building cloud-based tax compliance solutions to handle every transaction in the world. Imagine every transaction you make every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, meal kit, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, theres an accompanying unique...
-
Inventory Control Analyst
1 week ago
Durham, North Carolina, United States UNC Health Full timeBecome part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serveSummary:The Inventory Control Analyst is responsible for the deployment of new/conversion items to Shared Service Center customers primarily at PAR and Inventory locations. This position involves...
-
sr. director, som hr operations
1 week ago
Durham, North Carolina, United States Duke University Full timeSchool of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas...
-
IT Assistant Director- SAP HR/Benefits
4 weeks ago
Durham, North Carolina, United States Duke University Full timeIT Assistant Director- SAP HR/BenefitsWork Arrangement: Hybrid (On-Site and Remote mix)Requisition Number: 243321Regular or Temporary: RegularLocation: Durham, NC, US, 27710Personnel Area: CENTRAL ADMIN MANAGEMENT CTROccupational SummaryThe Assistant Director, IT position reports to Administrative Systems Management (ASM), the SAP Center of Excellence at...
-
IT Assistant Director- SAP HR/Benefits
1 month ago
Durham, North Carolina, United States Duke University Full timeIT Assistant Director- SAP HR/BenefitsWork Arrangement: Hybrid (On-Site and Remote mix)Requisition Number: 243321Regular or Temporary: RegularLocation: Durham, NC, US, 27710Personnel Area: CENTRAL ADMIN MANAGEMENT CTROccupational SummaryThe Assistant Director, IT position reports to Administrative Systems Management (ASM), the SAP Center of Excellence at...
-
Associate Director/Director, HR Systems
1 week ago
Durham, North Carolina, United States United Therapeutics Full timeLocation field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or City and state must be separated by a comma followed by a space (e.g., Houston, TX )United Therapeutics Associate Director/Director, HR Systems in Durham , North Carolina California, US residents click here ) .The job details are as follows:What We DoWe...
-
Principal Systems Analyst
1 month ago
Durham, North Carolina, United States Fidelity Investments Full timeJob Description:Position Description:Documents and supports the redesign of systems, and implements technical solutions using programming languages -- SQL. Builds an investment platform to host curated data for select investment products and serve multiple business units across multiple channels. Delivers sophisticated technology solutions and systems on...
-
Principal Systems Analyst
4 weeks ago
Durham, North Carolina, United States Fidelity Investments Full timeJob Description:Position Description:Documents and supports the redesign of systems, and implements technical solutions using programming languages -- SQL. Builds an investment platform to host curated data for select investment products and serve multiple business units across multiple channels. Delivers sophisticated technology solutions and systems on...
-
lpn/rn - prn - start now
1 week ago
Durham, North Carolina, United States Focal Point Medical Staffing Full timeFocal Point Medical Staffing is hiring LPN's/ RN's for per diem (PRN) positions at one of our Long Term Care facility partners in Durham, NC See below for full details and benefits. Salary Range: $35.00- $45.00/hr. Schedule/ Shifts:All shifts available *Same day pay options available with access to up to 50% of your earnings, right after your shift, before...
-
HR Benefits and Payroll Coordinator
1 week ago
Durham, North Carolina, United States Accentuate Staffing Full timeAccentuate Staffing is currently seeking a full time HR Benefits and Payroll Coordinator for a medical manufacturer in Durham, NC. The HR Benefits and Payroll Coordinator is responsible for payroll and benefits administration, and employee recognition programs. The ideal candidate will also conduct employee benefit programs, compliance, and education/...
-
Data Analyst
1 week ago
Durham, North Carolina, United States Marken Full timeTitle: Billing Analyst Job Purpose: To support the Billing Automation team with global reporting, analysis and data management as well as working integrally as part of the global billing function. Main Duties and Responsibilities: Key member of the Billing Automation team to work with Billing leads. Analysing large quantity of financial data via PowerBI and...
-
Senior Bioanalytical Analyst
1 week ago
Durham, North Carolina, United States Actalent Full time:The Analytical Method Lifecycle Associate will support the overall management and delivery of phase appropriate analytical method verification/qualification/validation and method transfer between stakeholders of our client and their customers. The Method Lifecycle Analyst will ensure that all aspects of method lifecycle are conducted at the site in...
-
Senior Financial Analyst
1 week ago
Durham, North Carolina, United States Vaco Full timeJob DescriptionJob DescriptionAbout the Opportunity:Rapidly growing insurance company HQ in DurhamStrong team, tremendous room for promotion Core FP&A Functions - projections, variance analysis, KPI reporting and modelingCompetitive base + bonus + long-term incentive programNewly renovated office with on-site gym Great opportunity for an Analyst ready to...
-
Principal Systems Analyst
4 weeks ago
Durham, North Carolina, United States Fidelity Investments Full timeJob Description:The RoleFidelity Institutional Technology (FIT) is looking for a Principal Systems Analyst to join the Integrated Portfolio Construction team to implement innovative solutions for financial advisors using the latest technology in a collaborative and engaging environment. You will play a leading role in the Agile development of the tools used...
-
Senior Analyst
1 week ago
Durham, North Carolina, United States AICPA Full timeAbout the Role: The Senior Analyst may conduct research, document requirements, perform complex data analysis, support project management for departmental projects, The role may aid with the implementation of plans, projects. This role may assist leaders with preparation of reports, presentations, or business cases to support departmental initiatives. This...
-
Service Manager
4 weeks ago
Durham, North Carolina, United States Goodyear Full timeGoodyear. More Driven. IMMEDIATELY HIRING – APPLY TODAY Are you ready to Build a Better Future? If you are looking for more than a job begin your career with the tire and auto service innovation leader with over 120 years of experience Details: Full Time Employment Starting Pay for this market: $22-28/hrWork Location: 1275 Person St, Durham, NC...