Data Analyst

1 week ago


Baltimore, Maryland, United States Independent Software Full time
What the job entails:
  • Contributing to the completion of specific programs and projects
  • Applying mathematical calculations to recommend solutions to technical problems of high complexity
  • Modeling and evaluating the potential impact of data changes


Requirements:
- Reviewing tickets for potential reconciliation
- Reviewing tickets for adherence to ticketing handling rules
- Coordinating efforts on focus SLAs to ensure tickets are worked/updated prior to SLA expiration
- Developing innovative strategies
- Analyzing organizational data and conducting advanced statistical analysis
- Desired data visualization and programming experience (e.g. Python, R, VB, JavaScript, C/C++, etc.)

Education and Experience:
- High School Diploma/GED and 10 years' experience OR Bachelor of Arts/Bachelor of Science and 5+ years of related experience

Clearance Required:
Applicants must possess an active TS/SCI with Polygraph security clearance to be considered for this role.

Independent Software is an Equal Opportunity Employer EOE, M/F/D/V
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