Retail Associate

2 weeks ago

Phoenix Arizona, United States Arizona Biltmore Full time

About Us:
Welcome to Pyramid Global Hospitality, where people come first.

As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing.

Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.


Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.

In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.


Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.

Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.


Location Description:
The iconic Arizona Biltmore is located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the "Jewel of the Desert" since its opening on February 23, 1929.

This gorgeous 39-acre property reopened in May 2021 after undergoing a $150 million and has over 700 rooms, over 200,000 square feet in banquet space, and 8 food and beverage outlets (including 2 restaurants, 2 pools, 2 bars, a gelato shop/café, and in-room dining).


Arizona Biltmore is a by Hilton which is a hand-selected collection of unique luxury hotels, offering bespoke service and personal adventures in the world's most intriguing locations.

With this, as a team member you will receive the Go Hilton travel benefits in addition to Pyramid's travel benefits.

Learn more about our incredible benefits

Want to learn more about Arizona Biltmore? , ,

Overview:


As a Retail Associate, you would be responsible for assisting guests and selling merchandise in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability.


This includes but is not limited to:
Greet and acknowledge guests upon arrival in the shop

Demonstrate knowledge of merchandise, styling and pricing

Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards

Wrap merchandise and pack orders for shipping

Assist in conducting inventory and ensure adequate merchandise supply levels

Respond to guest inquiries and requests in a timely, friendly and efficient manner

Qualifications:
Fun, friendly and professional

Excellent customer service skills

Strong organizational skills

Retail experience a plus

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