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Automotive Service Advisor- Mercedes Benz of Fort

3 months ago

Fort Wayne, Indiana, United States Herb Gordon Full time

Mercedes Benz of Fort Washington has a rare opportunity for a Service Advisor/ Service Writer to join our busy automotive Service Department Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs.


  • Previous Reynolds and Reynolds experienced preferred _

Experience Everything MileOne has to Offer:

  • Competitive compensation with unlimited earning potential
  • Great opportunities for career advancement
  • Positive, success driven work environment
  • Training and mentoring opportunities
  • Paid time off
  • Health, Dental, Vision & Life Insurance
  • 401k with an employer match

Service Advisor Responsibilities:

  • Provide customer service to include vehicle service care and manufacturer's warranty specifications
  • Schedule and manage service appointments and service estimates
  • Address and resolve customer complaints

Service Advisor Qualifications:

  • Prior experience in automotive service writing, preferred
  • Working knowledge of basic car functions, characteristics, and operations
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
  • Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills

Our MileOne Employee Advantage:


MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company.

MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.

MileOne Employee Advantage includes health and financial benefits, and training and mentoring.

We also offer an Employee Purchase Program, the MileOne Support Fund:
by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.

MileOne Autogroup is an equal opportunity employer and maintains a drug free work environment.

Benefits:

  • 401(k)
  • 401(k)
matching

  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Vision insurance

Day range:

  • Weekends as needed

Shift:

  • 8 hour shift

Experience:

Dealership Service Writing: 2 years (required)

  • Reynolds and Reynolds: 1 year (preferred)

License/Certification:

  • Driver's License (preferred)

Ability to Commute:

  • Fort Washington, PA required)

Work Location:
In person