Public Information and Marketing Coordinator II

Job Description$ $52.36 Hourly

Note:
The normal starting pay for this position is the minimum of the pay range listed above.

A higher rate of pay may be considered, dependent on the qualifications and experience of the selected applicant and/or the City's step placement policy.

Important Application Information:
Completion of the supplemental questions is required. Applicant responses to supplemental questions must specifically answer the questions asked. Responses to supplemental questions must be supported by work history/information listed on the application/resume. Applications may not be reviewed if specific responses to supplemental questions have not been provided.

JOB SUMMARYThis position is located in the Administration Division of the Public Transportation and Parking Department within the City of Oklahoma City and is under the direction of an immediate supervisor.

The Public Information and Marketing Coordinator II must possess previously acquired knowledge and skill in developing and supervising the implementation of comprehensive marketing strategies and plans.

The position's primary responsibility is to manage the activities of a departmental work unit and staff responsible for implementing revenue and program-based marketing strategies and/or promotional plans.

Essential job functions include:

developing, planning and implementing marketing campaigns and strategies; evaluating market conditions to determine appropriate and effective marketing strategies; exchanging written and verbal information regarding departmental programs, activities and services; preparing, distributing and/or presenting press releases and public service announcements; coordinating press coverage for departmental activities and special events; developing radio and television commercials, advertising campaigns, and public announcements; reviewing and coordinating the editing and production of broadcast media; writing various reports; developing goals and objectives; and preparing and monitoring budgets and authorizing expenditures.

The position requires well-developed communications skills to maintain effective working relationships with City employees at all levels of the organization, outside agencies, media representatives, and the general public.

The employee works within broad policy and organizational guidelines, independently plans, and implements projects and reports progress of major activities through periodic conferences and meetings.

The work products are reviewed for overall effectiveness, program accomplishments, and soundness of judgement.

VETERANS PREFERENCEHonorably discharged veterans of the United States Active Duty Armed Forces, National Guard, and Reserve Forces who are not currently employed full-time by the City of Oklahoma City and who meet the qualifications for the position shall be given preference.

To receive preference, veterans must submit verification of honorable discharge from the United States military service (Department of Defense Form DD214 or NGB Form 22) prior to the closing date of the vacancy announcement.

JOB REQUIREMENTS Knowledge of and skill in applying administrative and management principles and techniques. Knowledge of and skill in utilizing broad-based marketing research principles and practices. Skill in accessing marketing research and following work through to logical conclusion. Skill in developing long and short-range marketing and promotional plans. Skill in communicating verbally and in writing using tact and diplomacy. Skill in compiling and analyzing data. Skill in public speaking. Skill in developing social media marketing strategies. Skill in implementing promotional programs to increase revenue and/or participation. Ability to supervise a professional and clerical staff. Ability to develop and implement alternatives and make recommendations to improve organizational activities and programs. Ability to travel.

COMPETENCIES Execution and Results:
(1) Sets well-defined and realistic goals and high standards of performance for self or self and others; (2) displays a high level of initiative, effort, and commitment toward performing work; (3) completes assignments in a thorough, accurate, and timely manner, and delivers results; (4) works with minimal supervision, is motivated to achieve, and demonstrates responsible behavior; (5) demonstrates understanding of all aspects of the job and application of accrued knowledge in carrying out duties and responsibilities; technical knowledge; skill in the techniques, equipment, procedures, and work required; (6) recognizes opportunities and takes action for improvement to programs, policies, procedures, practices, and processes; (7) understands and is able to apply the principles, methods, and tools of quality improvement; (8) collects, examines, analyzes, and interprets data from a variety of sources; (9) makes data-driven recommendations/decisions and achieves results; (10) effectively achieves results through others to achieve the Department or City's mission

Judgment:
(1) Plans, coordinates, and executes business functions efficiently, effectively, and in a fiscally responsible manner; (2) identifies risks and develops and implements measures to avoid, mitigate, or minimize those risks; (3) makes effective, timely, well-informed, objective, and transparent work-related decisions; (4) exhibits emotional maturity and stability, effectively manages conflict, and remains optimistic and calm during stressful situations; (5) uses resources effectively to achieve results aligned with organizational priorities; (6) applies understanding of financial management/budgeting principles to ensure decisions are fiscally sound and responsible and in accordance with policies, procedures, processes, rules, regulations, and laws; (7) makes business decisions that drive positive, fiscally responsible performance; (8) manages ambiguity, business insight, financial acumen, makes decisions using data and insight that achieves the best outcome for the department and City

Teamwork/Team Oriented:
(1) Recognizes, values, and leverages the ideas, opinions, and perspectives of others; (2) participates willingly and effectively as a team lead or team member; (3) builds consensus; fosters team commitment, spirit, pride, and trust; (4) collaborates with others to accomplish goals and objectives and achieve results; (5) expresses facts, ideas, messages, and information (technical and non-technical) to individuals or groups clearly, concisely, accurately, understandably, with honesty, tact, and diplomacy and in a manner that is appropriate for the intended audience; (6) actively listens, clarifies information as needed

Customer Centric:
(1) Demonstrates commitment to public service; (2) serves and satisfies internal and external customers in a timely and effective manner; (3) establishes, commits to, and maintains high standards for producing quality work products and being responsive to customers; (4) supports the Department/City's mission; develops and executes strategies with the customer in mind

Strategic Thinking:
(1) Thinks conceptually, imaginatively, and systematically; (2) envisions the future; (3) defines the vision, direction, and goals; (4) develops a road map for achievement; (5) anticipates change and plans for it; (6) considers long-term value and consequences; (7) influences others to achieve results; (8) understands where the organization is headed; knows the organization's mission and functions, and how its social, political, and technological systems work; (9) aligns business strategies to long-term success of the City; (10) sets the vision, direction and compelling course of action; (11) operates effectively within the systems, programs, policies, procedures, codes, ordinances, rules, and regulations of the organization; (12) knows industry and stays ahead of best practices; (13) understands the political environment, management priorities, staff roles and responsibilities, and grasps external factors impacting the organization; (14) identifies when issues need to be escalated to higher authorities and effectively alerts appropriate officials

Leads Through Influence:
(1) Persuades others; builds consensus through give and take; (2) gains cooperation from others to obtain information and accomplish goals; (3) works with others towards achieving agreements that may involve exchanging resources or resolving differences; (4) understands the concepts, practices, and techniques used to identify, engage, influence, and monitor relationships with individuals and groups connected to a work effort including those actively involved; (5) leads through influence over the process and its results, and those who have a vested interest in the outcome (positive or negative)

Commitment to Continuous Improvement:
(1) Recognizes opportunities for improvement with regard to programs, policies, procedures, practices, and processes; (2) understands and is able to apply the principles, methods, and tools of quality improvement; (3) collects, examines, analyzes, and interprets data from a variety of sources; (4) makes data-driven recommendations/decisions and achieves results

Agility:
(1) Values collaboration, communication, and feedback and is flexible and open to new ideas; (2) learns rapidly and transforms learning into action; (3) examines processes and practices to perform work most effectively; (4) demonstrates courage and willingness to take calculated risks; (5) assesses readiness; proposes new approaches, methods, and technologies plans, implements, and evaluates change in a transparent, positive, and thoughtful manner; (6) exhibits emotional maturity and stability, effectively manages conflict, and remains optimistic and calm during stressful situations; (7) rapidly adapts to change and leads others through change, while producing tangible results and identifying new opportunities

Talent Development:
(1) Provides tools, materials, equipment, and resources; (2) provides performance feedback, coaching, mentoring, encouragement, and support; (3) discusses personal and professional goals; (4) provides formal and informal learning and development opportunities that support achievement of personal and professional goals; (5) attracts and develops talent; (6) manages performance throughout the department or City; (7) sets the leadership tone for area of responsibility

Note:
This competency is not applicable for employees who are not supervisors

Inclusive Leadership:
(1) Fosters a diverse, equitable and inclusive workplace where individual differences are valued, and employees feel a sense of belonging; (2) seeks to know and learn about others; welcomes diversity in ideas, perspectives, and thoughts; understands and respects values, attitudes, and beliefs of others; (3) seeks to build diverse teams through inclusive hiring practices (ensures opportunity for individuals of all backgrounds and demonstrates a commitment to hiring the most qualified candidates); (4) cultivates engagement, team building, collaboration; (5) instills trust; (6) recognizes contributions and celebrates accomplishments; (7) promotes the advancement of all employees including those of marginalized identities (e.g., coaching, mentoring, providing personal and professional development opportunities); (8) actively participates in and encourages others to participate in diversity and inclusion programming and/or training; (9) strategically integrates inclusion into business practices and decisions; (10) demonstrates respect, inclusiveness, understanding, tact, diplomacy, and professionalism in developing and maintaining effective working relationships with others; (11) effectively manages one's own feelings and emotions; (12) builds diverse teams, promotes advancement of marginalized employees, participates and encourages participation of I&D initiatives

Note:
This competency is not applicable for employees who are not supervisors. WORKING CONDITIONS Primarily inside in a climate-controlled environment. Outside occasionally; exposed to heat, cold, humidity, rain, etc. Occasional to frequent local travel and out-of-town. Occasionally required to work beyond normally scheduled work hours

Note:
Typical City employee working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. However, working hours vary (may require work to begin before 8:00 a.m. and/or end beyond 5:00 p.m., and/or may require work on weekends and holidays), and are subject to change, based on the duties and location of the position and the business needs of the assigned work unit/department. PHYSICAL REQUIREMENTS Near vision enough to read written communications. Finger dexterity enough to operate computer keyboards. Speech and hearing enough to communicate in person or over the telephone. Visual color discrimination enough to distinguish color differences or matches on slides, graphics, etc.

Strength enough to lift, pull, push, or carry objects weighing up to 50 pounds, such as audio or video equipment, etc.

OTHER DETAILSPay Method:
City employees are required to receive pay electronically, either via direct deposit or pay card

Former Employees:

If this position is open to external applicants and you are a former employee, you must be eligible for rehire to participate in any selection process.

If you are unsure of your rehire status, please contact the Human Resources Department at If your rehire status has been coded "Not Eligible," "Eligible 3," or "Conditional," you will need to request a review of your rehire status through the Human Resources Department's Employee and Labor Relations Division.

Background Investigation, Drug Testing, Physical Examination:

Upon a conditional offer of employment/acceptance of position, the City of Oklahoma City will conduct a criminal history background check for external applicants.

Applicants will be provided contact information for any third-party reporting agencies used to collect background information in connection with conditional offers of employment.

If the position accepted includes a driver license (commercial or non-commercial) Job Requirement, the City of Oklahoma City will obtain a Motor Vehicle Report for internal and external applicants.

If the position accepted is safety sensitive and/or a driving position, internal and external applicants will be provided a copy of the City of Oklahoma City's Drug and Alcohol Testing Policy prior to being directed for a drug test.

If the position accepted is cyber security sensitive, internal and external applicants will be subject to a Criminal Justice Information Services (CJIS) Interstate Identification Index (III) Fingerprint Background check.

Additionally, employees in this job classification must complete Level 4 Security Awareness Training and pass an online certification test.

If the position accepted includes a lift/push/pull/carry Physical Requirement of 25 pounds and greater, internal and external applicants will be directed for a physical examination.

AN EQUAL OPPORTUNITY EMPLOYERIf you require reasonable accommodation at any time during the hiring process, please notify one of the Human Resources Department Representatives by calling The City of Oklahoma City is an equal opportunity employer and values diversity and inclusion.

The City of Oklahoma City will not discriminate against any applicant or employee because of race, color, creed, national origin, ethnicity, religion, sex (to include sexual orientation and gender identity and/or expression), age, genetic information, disability or political affiliation.

About UsOklahoma City is one of the fastest-growing metros in the United States and is the 20th largest city in the nation.

For nearly two decades our residents have continually invested in our community to make it a place people can find belonging, visit and call home.

Our employees are at the heart of those investments-delivering essential services our residents expect and creating a strong and thriving city for all people.

About the TeamJoin our team and build a fulfilling career of public service in a diverse and inclusive workplace, alongside talented, hardworking, and dedicated coworkers who provide essential services to thousands of residents and visitors every day.

As a City of Oklahoma City employee, you will earn competitive pay, have job stability, grow personally and professionally, and make a difference in your community.

To learn more about our departments and the services they provide, go to

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