Patient Service Representative

2 weeks ago


Coxsackie, New York, United States Puzzle Solutions Holdings LLC Full time

Now Hiring:
Patient Service Representative

Schedule:
Monday-Thursday 8:00 am-5:00pm and Friday 8:00 am -4:00 pm

Location:
Coxsackie, NY

What is in it for you:

Benefits:
Medical, Vision & Dental Insurance
401K with Employer match
Paid Time Off
Paid Holidays
Employee Discount
Continuous Education

Compensation:
$19.00 to $25.00 Based on experience

About US:


At Coxsackie Dental Arts, the team of dentists and specialists make all this a thing of the past, combining comprehensive dental care for the people of West Coxsackie, New York, and surrounding areas, all under one roof.

Whether you need a dental implant to replace a lost or damaged tooth, a simple filling to relieve a painful cavity or even a complex surgical procedure, help awaits at Coxsackie Dental Arts.

If you don't have insurance, there are pay over time options to help make sure you get the care you need at a price you can afford.


Summary:
Coxsackie Dental Arts is currently looking for a Patient Service Representative to work in the Coxsackie, NY office. If you are looking to join a great team, have a background in the dental industry, are an outgoing and upbeat individual, who is extremely organized, able to work independently, and a go getter who enjoys working in a fast-paced high-volume environment - Apply Today

What you will be doing:
Welcome and check-in patients according to office protocol, verifying and updating patient information
Maintain a professional welcome area; keep area clear by ensuring trash is taken out, areas are clean, floors are free of debris and supplies are stocked
Maintains front office supplies inventory and supply ordering via KanBan system
Assist patients in filling out required forms
Schedule, cancel, reschedule and confirm patient appointments as needed
Maintains (EDR) electronic dental records, documentation, and files

Endeavors to keep patients on schedule and communicates with provider(s) accordingly to make the most of provider and staff time.

Manage patient relations and resolve patient problems; escalate to Office Manager as needed
Charge patients at time of treatment and present financial options. Answer any documentation or billing questions.
Discuss with patients the required insurance deductibles & co-pays, balances due, purchase of dental products. Enter payment details in the patient's ledger
Make any necessary follow-up appointments or reminders to follow-up
File insurance claims and track their progress
Checks faxes and files reports and documents electronically
Participates in the medical office emergency routine when required
Maintain petty cash
Perform office duties such as document filing, scanning, and copying
Support Marketing efforts including requesting patient referrals
Maintain facility and records in accordance with HIPAA regulations

What you will need:
Outstanding customer service and interpersonal skills
Excellent organization, time management, and multitasking abilities.
Excellent phone, written and in-person communication skills
Knowledge of dental office front desk daily tasks and routine
Knowledge of basic dental terminology and CDT codes
Knowledge of dental insurance and billing
Professional manner and appearance
Computer literacy in basic applications like email and Microsoft Office.

To Learn More About Us:
USD $ USD $25.00 /Hr.
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