Hotel Director of Operations

2 weeks ago

Santa Fe, New Mexico, United States Drury Hotels Full time

Property Location:

828 Paseo de Peralta - Santa Fe, New Mexico 87501

YOU BELONG AT DRURY HOTELS
Be valued for what you do and who you are ... and well compensated for all you accomplish.

Drury Hotels is family owned and operated. What started as a small family business in 1973 remains 100% family-owned and operated today. Of course, our family has grown since then, with 5,800 members and 150-and-growing hotels in 26 states. But our dedication to treating guests and team members like family has never wavered.

So Much More

Award-winning -Ranked among Forbes' Best Midsize Employers

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

WHAT YOU CAN EXPECT FROM US

  • Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance and also a quarterly bonus based on hotel service scores
  • Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
  • Health and well-being - Medical, dental, vision, prescription, life, disability, parental leave, and Team Member Assistance Program
  • Retirement - Company-matched 401(k)
  • Work-life-balance Flexible scheduling, paid time off, hotel discounts, and free room nights

Summary:

The Operations Director manages hotel personnel as directed by the General Manager and assists with the management of hotel operations. This position assists in promoting, developing and maintaining a work environment that provides an exceptional +1 Service experience for both team members and guests. Assists with operating the hotel within an approved annual operating budget. Assists in ensuring Drury Hotels policies and procedures are consistently communicated and followed. Maintains a high standard of integrity, service and hospitality at all times with team members, customers and co-workers.

GENERAL KNOWLEDGE, SKILL AND ABILITY:

Requires a knowledge of business leadership etiquette, principles and practices. Requires the ability to speak English and communicate clearly and effective, both orally and in writing. Effective communication includes the ability to handle team member and guests issues with finesse and professionalism. Requires ability to relate and interact with people in a warm, friendly and professional manner. Requires solid proficiency in computer skills, composition of letters and reports, and a keen attention to detail. Requires the ability to handle multiple tasks simultaneously and efficiently. This position requires some travel.

Rise. Shine. Work Happy.

Apply Now.

At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine.

At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. Thats the Drury Way. Our 5,000 team members work togetheracross 150 hotels in 26 statesto make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE

Explore Our Culture

Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call or email

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