Practice Lead Medical Receptionist

2 weeks ago


Brick New Jersey, United States Hackensack Meridian Health Full time

Overview:
Our team members are the heart of what makes us better.


At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed.

With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community.


Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.


The Practice Lead Medical Receptionist provides a centralized point of contact for operational needs of the practice and in addition to their primary role (Medical Receptionist, Certified Medical Assistant, etc.), serves as the liaison between practice leadership and staff.

May be assigned to other offices in a 30-mile radius for coverage as needed.

Responsibilities:
A day in the life of a Practice Lead Medical Receptionist at Hackensack Meridian Health includes:

Performs Medical Receptionist role 85% of the time:Receives and directs all communication courteously and consistently. Adheres to HIPAA guidelines and office policy. Phone calls are answered quickly and directed appropriately.

Greets patients and visitors in a prompt, courteous and helpful manner.

Conducts oneself in a friendly manner, by smiling, making direct eye contact and making patients and visitors feel welcome and important.

Assists patients with the sign in process. Responds promptly to patient's needs.

Supports financial responsibilities, including:

staying abreast of reimbursement and billing procedures, accurately verifies information on Audit Journal, prepares bank deposits and credit card batches and signs and dates completed daily cash receipts.

Monitors general office supply inventory and equipment, including working with Team Members to determine their supply needs. Notifies Practice Manager, or designee, when supplies are low and initiates ordering of needed supplies and equipment.

Manages patient check-in process. Consistently and courteously obtains and verifies required demographic information (date stamp and/or copy insurance card).

Collects copayment and any applicable balances; Verifies insurance eligibility; Ensures appropriate referrals are obtained (specialty offices); Ensures patient completes appropriate paperwork including but not limited to face sheet, ABN, and HIPAA forms; Accurately enters patient demographic information in billing/computer system.

Manages patient check-out process, ensuring the process is completed accurately and timely and in a friendly manner.

Check-out process includes, but not limited to, reviewing charge slip, posting charges and payments into system, collecting current and past due balance(s), scheduling future appointment(s).

Promotes patient satisfaction by providing excellent service through friendly and helpful interactions with patients and visitors. Communicates potential patient satisfaction issues to direct manager.

Maintains efficient and accurate filing and record maintenance system

Assembles new patient folders. Retrieves and returns records according to protocol.

Adapts work schedule to meet the needs of the practice.

Works additional hours as requested to maintain adequate coverage for the practice.

Willing to cross cover when necessary.

Clocks in at designated start time.

Managers time effectively to prevent unapproved OT.

Serves as a pre-loader for our EMR system.

Daily review of schedule. Works with Supervisor/Manager to ensure all appointment slots are filled. Monitors flow of the clinic.

Location resource for all clinical Epic documentation. Ensure updates and changes are communicated to staff and physicians.

Point of contact for IT and equipment needs. Resolves issues or escalates as appropriate.

Onsite point of contact for any facility issues; escalates and follows up on issues to timely resolution

Point of contact for cascading organization communication as needed and as instructed by leader

Informs leader of needs; may place orders as directed and within budget guidelines; ensures item availability

Escalates any staff concerns to the immediate leader. Partners for any next steps.

Hands-on training of all new hires

Day-to-day oversight that all element of Environment of Care audits

Escalates any concerns to leader; Reports workplace injuries within 24 hours.

Other duties and/or projects as assigned.

Adheres to HMH Organizational competencies and standards of behavior.

Qualifications:
Education, Knowledge, Skills and

Abilities Required:
HS Diploma

2+ years experience in a medical office with 4+ provider

Excellent written and verbal communication skills.

Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today

  • Township of Brick, United States Hackensack Meridian Health Full time

    OverviewOur team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one...

  • Lead Receptionist

    4 weeks ago


    Township of Brick, United States Atlantic Medical Imaging Full time

    AMI is seeking a full time Lead Receptionist! The position will provide oversight and supervision to the Receptionist team in AMI's Brick Women's Center office location.The ideal candidate is an enthusiastic self-starter, committed to ensuring the type of experience that will exceed our patients' expectations. The position of Lead Receptionist presents an...


  • New York, United States Tru Medical Management Full time

    Job DescriptionJob DescriptionBenefits:401(k) We are looking for a skilled and organized lead medical receptionist to join our healthcare team. You will perform a combination of various administrative and clinical tasks.We are growing, room for advancement.Position Responsibilities: Project management Training and performance management of front desk teams...

  • Lead Receptionist

    4 weeks ago


    Township of Brick, NJ, United States Atlantic Medical Imaging Full time

    AMI is seeking a full time Lead Receptionist! The position will provide oversight and supervision to the Receptionist team in AMI's Brick Women's Center office location.The ideal candidate is an enthusiastic self-starter, committed to ensuring the type of experience that will exceed our patients' expectations. The position of Lead Receptionist presents an...


  • New York, United States Medical Practice - Upper East Side Full time

    Job DescriptionJob DescriptionElegant multispecialty medical office on the Upper East Side, looking for an enthusiastic and experienced Medical Receptionist to join our dedicated team. A strong candidate would demonstrate excellent customer service skills and a great attention to detail. Billing experience is a plus!Some of your Medical Receptionist...


  • Brick, United States Hackensack Meridian Health Full time

    Overview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one...

  • Medical Receptionist

    1 month ago


    Jersey City, United States Pain And Disability Institute PC Full time

    **Immediate opening for a Spanish/English Bilingual** **Medical Clinic front desk receptionist in a BUSY pain management clinic practice in Jersey City NJ** **The applicant must have experience as a medical receptionist in a busy practice** **Job duties include** **Insurance verification** **Collection of copayments** **Entering patient...


  • Brick Township, United States Hackensack Meridian Health Full time

    Overview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we...


  • Brick, United States Atlantic Medical Imaging Full time

    AMI is seeking a full time Receptionist to join the teams in the Brick office locations. This is a great opportunity to join a growing outpatient Radiology practice AMI offers a generous compensation package including medical, prescription, dental, vision, paid time off (PTO), Paid Holidays, 401k and Profit Sharing, among other benefits The Receptionist is...

  • Medical Receptionist

    2 weeks ago


    Jersey City, United States Downtown MedspaFoot and Ankle Center Full time

    _Part Time Medical Assistant/ Receptionist _ Busy medical and medical spa practice in Downtown, Jersey City looking for Medical receptionists, **responsible for coordinating the daily administration of doctors, staff, visitors, and patients at a healthcare facility**. Schedule appointments, answer patient inquiries, handle patient emergencies, and monitor...

  • Medical Receptionist

    2 months ago


    New York, United States Allied Medical Assoc Full time

    Job DescriptionJob DescriptionFull time medical receptionist for busy practice requiring multi tasking and composuremedical experience is preferred

  • Medical Receptionist

    4 weeks ago


    Jersey City, United States Cohen's Fashion Optical Full time

    We are looking for friendly and organized individuals with great people skills to work as a full/part-time medical receptionist. Duties include taking patient's medical history, perform all ophthalmic tests, checking patients eligibility, scheduling of appointments. We are looking for someone who provides excellent customer service, has the ability to multi...

  • Medical Receptionist

    4 weeks ago


    New York, United States Dermatology Associates Full time

    Full time medical receptionist for a dermatology practice on the upper east side of Manhattan and Richmond Hill, Queens. Must have receptionist experience and be able to multitask in a fast-paced environment. Must have strong telephone and interpersonal skills. Bilingual in English-Spanish a plus. Salary based on experience. Pay: $20.00 - $25.00 per...

  • Medical Receptionist

    3 weeks ago


    Jersey City, United States Pain and Disability Institute, PC Full time

    Responsibilities: - greeting patients Checking insurance card Checking insurance coverage Verifying data on EMR Collecting Copayment and co insurance and deductible directing patients to various departments - Perform clerical duties such as typing, filing, and data entry - Maintain a professional and courteous demeanor when interacting with callers -...

  • Medical Receptionist

    2 weeks ago


    New York, United States Impact Recruiting Solution Full time

    Job DescriptionJob DescriptionJOB TITLE (#1565): Front Desk/Medical Receptionist / Bilingual Spanish - East Harlem, NYMinimum of 2 years experience in the fieldImpact Recruiting Solutions is currently seeking a Bilingual Front Desk/Medical Receptionist to fill an opening with a Chiropractor Clinic located in East Harlem, New York.Schedule of the Front...

  • Medical Receptionist

    3 weeks ago


    New York, United States YI JIA GI MEDICAL P.C. Full time

    Medical Front Desk Receptionist in a very efficient gastroenterology medical practice with dynamic environment while providing support and solutions to patients, healthcare professionals, insurance providers, etc. Administrative assistance (Answering phones, performing daily callbacks, Scheduling Appointments, Faxing, Scanning, Uploading scanned documents,...


  • New York, United States Manhattan Pain Relief Full time

    This position is only for an experienced and enthusiastic Medical Office Manager/Medical Receptionist to join our team. Our practice is Out of Network and Cash as we perform many treatments that are not covered by insurance, you could say is more of a boutique practice. The office manager/receptionist is primarily responsible for acting as the new patient...


  • New York, United States Surgical Practice Full time

    Job DescriptionJob DescriptionWould you like to work in a friend, supportive, and successful medical environment?We are looking for a bright, charismatic, and organized individual to serve as a part-time receptionist working alongside our office manager and practice manager.  Our surgical practice specializes in hair restoration for men and women.  We...

  • Medical Receptionist

    4 weeks ago


    New York, United States Anesthesiology Associates of Boro Park, LLP Full time

    Job DescriptionJob DescriptionAABP, LLP is a growing medical group, we are currently conducting interviews for Part time Medical Receptionists and Medical Assistants for our Brooklyn medical office.• Will provide full office receptionist and administrative support, assist patients or family members with completion of medical insurance forms.• Verify...


  • Jersey City, United States SohoMD PLLC Full time

    **Responsibilities**: - Serve as floor resource to support Medical Receptionists. - Monitor phone calls and performance; provide coaching. - Assist in the training team on customer and/or client information and systems. - Provide input to merit review for team members. - Participate in hiring new team members. - Coordinate with the Finance department to...