teller team leader

2 weeks ago


Philadelphia, Pennsylvania, United States Northwest Consumer Discount Co. Full time

TELLER TEAM LEADER*Job Category
: Teller/Platform **Requisition Number
: TELLE07682 Showing 1 locationProvide the best customer experience possible by being courteous and efficient to all customers, in person or over the telephoneCross train on additional responsibilities such as new account processingCoach and mentor employees as directed on sales and customer experienceResponsible for scheduling teller staff, weekly cash ordering and shipments, and completing Audit Certification requirementsDemonstrate in-depth knowledge of ECR, ED, Coin Machine procedures and maintenance, if applicable to the office equipmentKnowledge of all job related operating systems and Northwest products and servicesWork with onsite equipment**Additional Responsibilities
Additional job duties as assigned by managementQUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals must have strong organizational skills, verbal and written communication skills, effective interpersonal skills, strong math and problem solving skills, detail oriented, be a team player and manage time effectively and efficiently. Individuals must be able to lead by example to mentor and coach the teller team while being self-motivated, enthusiastic, and maintaining a positive attitude.
Education
Education LevelEducation Details
ReqPref*High School Education or EquivalentX
Work ExperienceExperience**Experience Details
ReqPref*Customer service experienceXCash handling experienceXBanking and/or retail experienceXSupervisory experienceX**Physical and Mental Requirements:

The functions of this position usually require standing, sitting, reaching, kneeling, bending, crouching, twisting, standard lifting (less than 50 lbs.), walking, carrying and other movements. Tasks involve working on a computer keyboard, computer software applications, and involved extensive wrist and hand movement, visual acuity, ability to frequently convey detailed or important instructions or ideas accurately, audibly, and quickly, and ability to hear average or normal conversations and receive ordinary information, and occasional travel. All individuals in this position are required to have regular, onsite attendance and be able to perform these tasks without risk of injury to themselves, others, or to otherwise demonstrate or explain how they can perform the essential functions listed.Travel Requirements
Est. AmountBrief Description
Skills*Education
ExperienceEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)#J-18808-Ljbffr
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