Maintenance Technician

1 week ago


San Bernardino, California, United States DAIOHS U.S.A., INC. Full time

First Choice Coffee Services is determined to revolutionize the market with its top-notch Office Coffee solutions by offering unparalleled customer service and delivering superior Office Coffee options. With a history of almost five decades, First Choice Coffee Services has been delivering high-quality office coffee solutions to companies across the United States.

We are currently seeking a Service Technician to join our dynamic team. If you thrive in a fast-paced setting and possess the determination and enthusiasm to excel, we welcome you to our successful team.

This is a full-time position scheduled from Monday to Friday.

Key Responsibilities:

  • Execute both planned and unplanned service tasks, such as emergency service calls, preventative maintenance, installations, and equipment removals at customer premises.
  • Comprehend the requirements, products, and service specifications for all client accounts.
  • Provide guidance to clients on equipment usage, address customer inquiries regarding equipment, and relay customer concerns to the relevant First Choice personnel.
  • Conclude all service requests and associated documentation promptly and accurately.
  • Maintain appropriate parts inventory for the designated service vehicle and conduct monthly parts inventory checks.
  • Submit cash, checks, receipts, and any other paperwork from customer service visits daily.
  • Refurbish and repair coffee machinery for deployment at customer locations.
  • Ensure routine maintenance for the designated service vehicle, adhere to traffic regulations, and possess a valid driver's license.
  • Undertake route driver responsibilities during the absence of regular branch delivery drivers due to vacations or leaves, and make additional deliveries as necessary.
  • Keep the service area clean and organized.
  • Receive, categorize, and manage equipment parts.
  • Accurately prepare documents such as service orders, monthly inventory reports, product distribution sheets, and parts inventory in compliance with First Choice policies.
  • Carry out any other tasks delegated by First Choice management.

Benefits:

  • 401(k) plan with company matching
  • Medical, Dental, and Vision Insurance coverage
  • Life insurance policy
  • Paid time off

Qualifications:

  • High school diploma or equivalent
  • Prior Experience is beneficial


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