Medical Records Specialist

2 weeks ago

Portsmouth, Virginia, United States ConvenientMD Full time

Who We Are

At ConvenientMD we're on a mission to make good health more convenient for all - working to improve how patients and providers experience healthcare in New England. To support this belief, we're building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and driven to learn from one another.

As a Medical Record Specialist, you act as the guardian of patients' health histories, ensuring everything flows smoothly and securely. Your role involves not just pulling charts for patient care, quality checks, and audits, but also meticulously scanning and organizing records, all while ensuring strict adherence to laws like HIPAA. Plus, you're the go-to person for releasing info to patients and other healthcare facilities, making sure everyone has what they need, when they need it.

This is an in-office position based out of ConvenientMD's Headquarters in Portsmouth, NH.

Your Impact

Ensures patients have medical records in their medical chart and request records from previous provider group/s. Electronically records, tracks, files incoming medical records. Update patients' electronic health records (EHR) Able to supports Clinic and Population Health team in obtaining medical records as needed. Observe confidentiality and safeguards all patient related information. Responsible for coordinating the release of medical information to insurance companies, lawyers, state, hospitals, provider groups and federal agencies. Verify authorizations in accordance with ConvenientMD's policy and procedures and state and federal laws. Follow all HIPAA regulations Ensure that all requests for records are stamped with date received and logged in the correspondence tracker. Notify requester when records are available. Adhere to ConvenientMD requirements, policies, and standards. Provide excellent customer service. Proper filing of all records. Answering inbound calls in the medical record department.

Who You Are

3-5 years medical record experience preferred. Knowledge of medical terminology a plus. Previous hospital and/or provider office or medical record management company experience required. Skilled in all of Microsoft Office Suite. Ability to work in a fast-paced environment and effectively learn new knowledge and skills. High school diploma or equivalent is required. Ability to commute into the Portsmouth office Monday - Friday.

Why ConvenientMD?

Collaborative team environment that encourages professional growth Urgent care services at no cost to our team members and their families Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance 401k match after one year of service Access to our Primary Care (depending on location) Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you.

#INDPM1

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