Room Attendant

2 weeks ago


Cleveland, Ohio, United States Pyramid Global Hospitality Full time
Property

About Us

Embark on an exciting journey with Pyramid Global Hospitality, where people are at the center of everything we do. Committed to fostering a diverse, supportive, and inclusive work environment, we prioritize the growth, development, and well-being of our team members. Our dedication to a People First culture shines through our emphasis on employee development, comprehensive benefits, and building meaningful connections. Enjoy a wide range of perks at Pyramid Global Hospitality, from health insurance and retirement plans to on-site wellness programs and exclusive hotel discounts. With a global presence spanning over 230 properties, we offer continuous training and growth opportunities to empower our employees in their career advancement. Whether you are an industry newcomer or a seasoned professional, join us in a collaborative and supportive workspace that nurtures success. Become part of Pyramid Global Hospitality and be part of creating unforgettable guest experiences. Discover more about our exceptional company through our informative video.

Location Description

Step into the sophisticated Hotel Indigo Cleveland Gateway, featuring 143 guest rooms, elegant suites, ample meeting spaces, and a signature restaurant. Explore the limitless possibilities of a career with Pyramid Global Hospitality at the brand-new Hotel Indigo Cleveland Gateway.

Overview

Hotel Indigo in downtown Cleveland invites passionate individuals to join as Room Attendants and be part of our vibrant team.

Essential functions of the role include:
  • Efficiently clean and prepare vacant rooms to pristine conditions, covering various areas such as fixtures, furniture, carpets, and amenities replenishment.
  • Provide daily stay-over service for all rooms.
  • Maintain a well-stocked and organized cleaning cart.
  • Support special cleaning tasks and assist with laundry duties when required.
  • Promptly communicate maintenance needs and engage with guests in a courteous manner, escalating any issues to supervisors.
  • Ensure timely processing of lost and found items and adhere to key control procedures diligently.
  • Perform additional duties as assigned by management.
Qualifications
  • Demonstrated ability to lift and move items weighing up to 50 pounds.
  • Keen attention to detail to deliver high-quality cleaning services.
  • Physical capability to bend, lift, and stand throughout the shift.

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