Client Associate Corte Madera
1 week ago
Back in 2007, we saw there weren't many companies whose clothing bridged the gap between performance and lifestyle, so we created our own.
Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world.
We invite you to join team TravisMathew.
The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.
ROLES AND RESPONSIBILITIES
- Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
- Connect with instore clients and develop and retain a following of repeat clients to drive individual sales goals
- Maintain indepth knowledge of apparel each season, including fit, fabric and intended use of the line
- Participate instore events, marketing initiatives and CRM activity to drive and reward repeat business
- Adhere to client service standards and company policies and procedures
- Foster a friendly, open and inviting environment for all instore guests
- Foster a work environment focused on teamwork and productivity
- Maintain store cleanliness and organization, including front of house and stock space
- Proficient in Microsoft Applications
- Proficient in pointofsale (POS) systems
- Strong written and verbal communication skills
- Ability to make decisions independently, or escalate when applicable
- Ability to work nontraditional hours; weekends, evenings and holidays
EDUCATION AND EXPERIENCE
- Minimum 1year experience in a client services related capacity
- Work is performed in a retail environment / store
- Walk, sit, stand, bend, reach and move continually during working hours
DISCLAIMER
This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time.
USD Hourly
If your experience is close to what we're looking for, please consider applying Experience comes in many forms - skills are transferable, and passion goes a long way.
We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
TravisMathew is an Equal Employment Opportunity-
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