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Medical Office Staff Associate

3 months ago

Corpus Christi, Texas, United States Optum Full time
Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health.

With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring.

The Clinic-based Growth Account Associate will be the main point of contact for growth for a select number of clinics within the market.

The associate will partner directly with the clinic administrator and other personnel within the clinic organizational structure to both present opportunities as well as find opportunities for growth.

This role will be responsible for representing all growth opportunities for each of the clinics they are assigned and will be measured on the organic growth of their assigned clinics.

This role will directly report to the Clinic-based Growth Director for the market. This is a hybrid role that requires regular travel, mostly to clinics in the market.

Developing and continuing to optimize relationships with providers, other clinicians, and all clinic-based staff members in assigned clinics
Implementing, measure and providing feedback on how to improve the growth operating model in assigned clinics
Partnering with the clinic staff and the local marketing team to obtain and communicate clinic-based and clinical-based updates - including bio cards, photos and more
Support marketing and broker-based growth strategies within assigned clinics
Regularly visiting clinics to ensure marketing materials and updated and signage is optimized
Submit clinic and provider-focused ideas for marketing events and materials/strategies to growth-based partners
Create and execute regular conversations with physicians, clinic administrators and staff to understand participation and interest levels in marketing, advertising and community opportunities
Represent growth metrics and progress in regular clinic-based meetings by presenting marketing, growth and advertising efforts and their corresponding results
Support and share enterprise marketing campaigns/opportunities with your team to implement them in the clinics based on their individual needs/opportunities
Understands compliance rules and regulations and CMS guidelines

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Bachelor's degree or 2+ years of comparable work experience beyond the required years of experience may be substituted in lieu of Bachelor's degree
~ Valid drivers license and ability to travel within assigned territory and spend time in clinic environment
~2+ years of experience in working in account management or a growth-driven environment
~ Proficiency with Microsoft Office applications to include Word, Excel, PowerPoint and Outlook
~ Bilingual:
Fluent in Spanish and English

Knowledge of SalesForce or another CRM

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.

Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.


Diversity creates a healthier atmosphere:

UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace.