Customer service call center

2 weeks ago


Tampa, Florida, United States Randstad Full time

Are you an experienced Call Center Rep? Are you looking for a position near Tampa, FL? We are starting interviews to locate 5-10 Representatives for a Healthcare Call Center

  • At least 1 solid year experience
  • $17.50/hr
  • 8:30-5p, Mon-Friday NO WEEKENDS
  • Background and Drug Test Required
  • 2 Part Interview
  • Start ASAP
salary: $ $17.5 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities
  • Provides excellent Customer Service to customers and agents (internal and external) by responding promptly to all inbound customer calls, faxes and email requests.
  • Interacts with all peers and customers in a professional manner
  • Works collaboratively in a team setting
  • Achieves acceptable Quality scores on all monthly evaluations
  • Strives to provide consistent and accurate information to all callers
  • Achieves First Call Resolution (FCR) on all interactions and leaves a lasting impression with policyholders and agents
  • Maintains acceptable attendance levels throughout the year.
  • Consistently meets all data entry and NBIC's standards of performance requirements to ensure excellent customer service, accurate and professional handling of all requests
  • Continually seeks new ways to improve our customer experience and recommends ways of improvement
  • Provides clear, easy-to-understand information to policyholders
  • Performs additional duties as assigned including mortgage changes, updating customer demographics
Skills Insurance Healthcare Call Center Support Customer Service Empathy CRM Adapting to Change Active Listening Basic Computer Skills Qualifications Years of experience: 2 years Experience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

  • Tampa, Florida, United States Manpower Group Inc. Full time

    Hillsborough County - Supervisor of ElectionsHIGH Volume Call Center RepresentativeLocation: Tampa, FL - Falkenburg RdPay:$17.00/hrSchedule: M-F, 8am-5pmThe ideal candidate will have a Customer Service background with a working knowledge of general office practices, Data Entry Experience and able to handle HIGH call volume.What will you be doing?Process...

  • Call Center Agent

    4 weeks ago


    Tampa, Florida, United States Randstad USA Full time

    Do you have 1 year of RECENT call center experience? Are you able to start in June on June 10th, 12th, 17th, or 19th? Are you completely comfortable with $18/hr on a WEEKLY basis? This could be the perfect opportunity for you Start Date: June Pay:$18/hr on a WEEKLY basis -Inbound call center Potential Shifts Monday through Friday: 8am-4:30pm 9am-5:30pm...

  • Call Center Agent

    1 month ago


    Tampa, Florida, United States Randstad USA Full time

    Do you have 1 year of RECENT call center experience? Are you able to start in June on June 10th, 12th, 17th, or 19th? Are you completely comfortable with $18/hr on a WEEKLY basis? This could be the perfect opportunity for you Start Date: June Pay:$18/hr on a WEEKLY basis -Inbound call center Potential Shifts Monday through Friday: 8am-4:30pm 9am-5:30pm...


  • Tampa, Florida, United States AdventHealth Full time

    GENERAL SUMMARY :Schedule patients with physicians via incoming and outbound calls with a focus on customer service. Provides operational support in delivery of patient care in a call setting environment. Responsible for answering phones in a timely and professional manner, scheduling appointments, obtain and input insurance information.PRINCIPAL DUTIES AND...


  • Tampa, Florida, United States Hiregy Staffing Full time

    Job ID: Customer Service RepresentativeLocation: Tampa, This position is onsitePay: $18.00 per hourHours: Training 9:00 - 5:30 (about 2 weeks)Schedule to start 11:30 - 8pmType: Contract to HireBenefits during the contract period: We offer affordable medical, dental, and vision Learn more: duties:Respond to inbound calls regarding the service needs of policy...


  • Tampa, Florida, United States PSG Global Solutions Careers Full time

    Apply now and our proprietary system will quickly have you in front of a live recruiter. The Opportunity Description We're looking for a Customer Service Representative, working in Healthcare Systems and Services industry in (Rocky Point): 3031 N Rocky Point Dr, Tampa, Florida, United States. Handle high volume inbound calls (40+/day), some outbound....


  • Tampa, Florida, United States Delta Millennium Inc Full time

    _Inbound Customer Service Representative_Customer service center in Hillsborough is looking for representatives to provide professional, high-quality, "best-in-class" customer service.We are looking for customer service reps just like you.When you join us as a customer service representative, you will have the opportunity to make a difference in the life of...


  • Tampa, Florida, United States US Foods Full time

    BECOME A US FOODS ASSOCIATEReady to build a career with a company that's leading the foodservice industry?We help YOU make itScheduleSunday ThursdayBenefits: Full US Foods BenefitsDAY 1medical, dental, vision, 401K, life insurance, and much moreUS Foods is one of the largest food distributors with a culture and history of promoting from within, excellent...


  • Tampa, Florida, United States Viralstyle Full time

    Viral Style is a crowdfunding e-commerce platform that allows anyone to create, sell, and distribute custom products worldwide. Viral Style produces and ships over a million items per year. We are looking for a Customer Service Representative to join our company. The hours for this position are Monday through Friday 9:00 AM-5:00 PM. The Customer Service Rep...


  • Tampa, Florida, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...


  • Tampa, Florida, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...


  • Tampa, Florida, United States FastSigns Full time

    FASTSIGNS of Tampa - Carrollwood is hiring for a Customer Service Representative to join our team We offer a variety of printing and marketing solutions to local and global companies, including signs, banners, window films, vehicle graphics, wall and floor graphics, promotional products, ADA compliance, sign installations and much more. A Successful...


  • Tampa, Florida, United States Insight Global Full time

    You have experience speaking to customers telephonically to provide information about products and services, while updating electronic records simultaneously.You are able to individually manage an investigation of customer concerns by coordinating and communicating with other departments, which include Managers, Teammates and Clients.You have keyboard and...


  • Tampa, Florida, United States Len The Plumber Full time

    Customer Service Representative -TAMPA, FL Are you someone who provides service with a smile? Do you enjoy working with people and building rapport? Are you looking for a job with a growing company with lots of opportunities for advancement? Then come join our team We are currently searching for a highly-talented CSR Customer Service Representative THIS IS...


  • Tampa, Florida, United States Blue Cross Blue Shield companies Full time

    Get to know usFlorida Blue, a GuideWell Company, has been providing insurance to residents of Florida for 75 years. Driven by its mission of helping people and communities achieve better health, the company serves more than five million healthcare members across the state.We are looking for exceptional people who will bring our mission to life and succeed by...

  • Contact Center Agent

    2 weeks ago


    Tampa, Florida, United States TAMPA BAY FEDERAL CREDIT UNION. Full time

    As a Contact Center Agent, you will perform duties in a call center environment by providing professional customer support to our members and potential members via incoming/outgoing calls, fax, email, and written correspondence. Support a sales and service environment in conjunction with the Credit Unions values and goals. Perform a variety of Call Center...

  • Contact Center Agent

    2 weeks ago


    Tampa, Florida, United States TAMPA BAY FEDERAL CREDIT UNION. Full time

    Job DescriptionJob DescriptionAs a Contact Center Agent, you will perform duties in a call center environment by providing professional customer support to our members and potential members via incoming/outgoing calls, fax, email, and written correspondence. Support a sales and service environment in conjunction with the Credit Unions values and goals....


  • Tampa, Florida, United States Ultimate Staffing Full time

    Our customer is a reputable insurance company and they are growing fast here in Tampa Bay They are looking for Customer Service professionals to join their team who are comfortable managing a high volume of incoming calls while providing exceptional Customer Service, Customer Service Representative, Representative, Retail, Staffing, Service


  • Tampa, Florida, United States Famous Tate Appliance & Bedding Centers Full time

    Benefits:401(k) matchingDental insuranceEmployee discountsFree uniformsHealth insurancePaid time offVision insuranceJob SummaryFamous Tate is looking for a Customer Service Representative to join our team As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling...


  • Tampa, Florida, United States Hillsborough Transit Authority - HART Full time

    Job DescriptionDIVISION: Operations CLOSING DATE/TIME: Until Filled LOCATION: 4305 East 21st Ave., Tampa, FL 33605 PAY RATE: $16.68/hr. per Union Contract POSITION PURPOSE: Receives and analyzes customer inquiries regarding HART services and provides optimum schedule/routing information as well as system wide information via telephone, fax, Telecommunication...