Fiber Optic Technician I

1 week ago

Raleigh North Carolina, United States Circet USA Full time

Company Overview:
Circet USA is an industry leading provider of Network Services solutions in North America.

Our experienced workforce of over 2,000 professionals is skilled at planning, consulting, engineering, construction, program management and combined engineering, procurement, and construction (EPC) solutions to meet our customer's rapidly changing infrastructure needs.

We offer the most comprehensive solutions in the industry across ISP, OSP, Wireline, and Wireless.

Our customers include telecom service providers, MSO's, cloud service providers, and utilities. With nearly 50 years of experience, we have the ability to customize solutions to meet our customer's unique needs.

Job Summary and Responsibilities:

Summary:

The Fiber Optic Technician I is responsible for providing high-quality customer service in all Outside Plant areas, including, but not limited to Customer premises, Fiber huts, and in the field.

The Fiber Optic Technician I will be responsible for digging holes, burying drops, troubleshooting fiber optic issues including responding to the customer, determining fault locations, and making necessary repairs to restore fiber services.

The Fiber Optic technician is required to take excellent care of our customers, build relationships, work with our subcontractors to coordinate response task, and be a champion of customer service.

This position does require the individual to be on call during specified times.

ESSENTIAL DUTIES & RESPONSIBILITIES include the following.

Other duties may be assigned:
Digging up direct bury closures

Physically placing, removing, or modifying non-working equipment or small excavation of buried splice enclosures or fiber optic terminals including:

Location and uncovering vaults, handholes, splice enclosures

Pulling fiber optic cable as needed for repairs

Install or remove equipment installed in a fiber optic hut

Work with hand tools

Provide updates to service tickets into Circet USA and/or customer ticketing system

Performs other duties as requested by Supervisor

SAFETY DUTIES & RESPONSIBILITIES

Adhere to, promote, and accept personal responsibility for compliance to:

Federal and Local Occupational Safety and Health Regulations

Industry Consensus Standards

Circet USA Injury and Illness Prevention Program Manual

Participate in job site safety/hazard analysis

Qualifications:

QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION, EXPERIENCE, and/or QUALIFICATIONS

High school diploma or equivalent, Technical degree preferred

Demonstrate proficient use of Microsoft programs and applications

Demonstrate proficient use of IOS and/or Android applications

Valid Driver's License is required

Exhibit self-awareness

Exhibit a tendency for continuing education and self-improvement

Exhibit enthusiasm and determination

Exhibit industry awareness

Must be able to work nights and weekends

Must be able to work with others so being a team player is important

Must be able to work outdoors in the elements

LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence.

Ability to speak effectively before employees of the organization.

MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide in all units of measure.

REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

PHYSICAL DEMANDS


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Work at heights

Work at depths, such as under raised floors, underground vaults, etc...

Bend or twist the body into unusual positions while working

Coordinate body movements when using tools or equipment

Maintain balance while performing construction tasks while on a ladder

Reach with hands and arms, stoop, kneel, crouch or crawl

Reach and stretch to position equipment and fixtures while maintaining balance

Use hands and fingers to handle, feel, and/or manipulate small wires and objects

Regularly walk and perform physical tasks all day without becoming overly tired

Regularly lift and/or move up to 70 pounds; participate in group lifts for 50+ pounds. Carry objects weighing up to 70 pounds for short distances.

Work shifts longer than eight hours in duration

Push or pull heavy objects into position and apply muscular force quickly to objects and equipment

Distinguish between colors

Work in a noisy environment

WORK ENVIRONMENT


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Circet USA is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

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