Public Safety Dispatcher, California Highway Patrol
1 week ago
Under the direction of the Public Safety Dispatch Supervisor I, the Public Safety Dispatcher is responsible for operating radio consoles for four area offices, resident posts, scale facilities and Freeway Service Patrol; answering 9-1-1 cellular, allied agencies, and general public telephone lines using the Vesta telephone system; documenting information from the calls and/or officers in the field using a computer aided dispatch (CAD) system.
Working Conditions
Border Communications Center is located in San Diego and are on the 3/12 alternate work week schedule with seniority shift and vacation sign-ups.
You will find the Minimum Requirements in the Class Specification.
- PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL
- Job Application Package Checklist
- Duty Statement
Job Code #:
JC-432695
Position #(s):
XXX
Working Title:
Public Safety Dispatcher
Classification:
PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL
$5, $7,023.00 The Border Communications Center dispatch employees receive an additional $300.00 recruitment and retention monthly pay differential. Part-time and intermittent employees shall receive a pro rata share of the monthly differential based on the total number of hours worked within the monthly pay period.
# of Positions:
1
Work Location:
San Diego County
Telework:
In Office
Job Type:
Permanent, Full Time
Department Information
California Highway Patrol
Border Communications Center
7183 Opportunity Road
San Diego, CA 92111
The mission of the California Highway Patrol is to provide the highest level of Safety, Service, and Security. The California Highway Patrol offers challenging and exciting careers in the field of law enforcement.
If you are interested in diversity, challenges, and opportunities, the CHP invites you to apply to become a part of our professional organization.
We remain competitive and current with training and technology, keeping the citizens of California safe. We have many employment opportunities, and we invite you to look into the California Highway Patrol for your future.Department Website:
Special Requirements
- The position(s) require(s) a Drug Screening be passed prior to being hired.
- The position(s) require(s) a Background Investigation be cleared prior to being hired.
- The position(s) require(s) Medical Clearance prior to being hired.
- The position(s) require(s) Psychological Evaluation clearance prior to being hired.
- The position(s) require(s) a(n) Typing Certificate. You will be required to provide a copy of your certificate prior to being hired.
In addition to applying for the examination, applicants MUST submit an application to this Job Control in order to be considered for the position.
Incumbents currently in the classification who are eligible to transfer shall upload a completed and signed CHP 220N, Request for Transfer-Nonuniformed, form to this job control.
CHP 220N link:
This position requires the ability to type at a minimum speed designated on the Classification Specifications (link available in the minimum requirements section).
You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed prior to being hired.
Additional information regarding acceptable typing tests:
Possession of Minimum Qualifications will be verified prior to appointment. To satisfy the minimum qualification requirement with education, you must include your unofficial transcript(s)/diploma for initial review. Original diploma or official, sealed transcripts will be required prior to the start date.
Applicants with foreign transcript(s)/degree(s) must provide a third-party transcript/degree credential evaluation that indicates the number of units to which the foreign coursework is equivalent.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered.
Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 5/26/2024Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available).
SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting.
Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included.
If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
California Highway Patrol
Attn:
Hyewon Pak
097/Classification & Hiring
P.O. Box 942898
Sacramento, CA
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
California Highway Patrol
Classification and Hiring
601 North 7th Street
Sacramento, CA 95811
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application.
Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Criminal Record Supplemental Questionnaire
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview.
Benefits
Public Safety Dispatchers are members of Bargaining Unit 7 and are eligible for excellent medical, dental and vision benefits as well as a great state retirement with additional options of 401K/457 plans
For more information visit:
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website:
Human Resources Contact:
Hyewon Pak
Hiring Unit Contact:
Valerie Harmon
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled.
You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Office of Equal Employment Opportunity
California Relay Service:
TTY), Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Application Submission Requirements
Interested individuals shall submit a Criminal Record Supplemental Questionnaire with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number (JC and/or position number
XXX on the application.
It is required to submit work/employment experience, dates, hours worked, supervisor names and supervisor phone numbers on the application in descending order, starting with your current job.
Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts.
Confidential information that should be excluded or removed from these documents includes, but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age.
The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.
Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time.
Please note:
To obtain list eligibility, you will need to take and pass an examination for the classification to establish list eligibility prior to a job offer.
Please visit the link below to search for an examination.Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
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