Fountain Senior Technical Product Manager

2 weeks ago

Carol Stream, Illinois, United States Marmon Foodservice Technologies Full time

About The Job

Though you may not know us by name, you've most likely enjoyed meals and refreshments supported by our industry-leading brand portfolio. For decades, we've designed and manufactured foodservice equipment for some of the world's biggest, most recognized consumer brands. We are driven to innovate with a clear purpose in mind: to enhance the eating and drinking experience, nourishing the people and communities we serve.

As a Fountain Senior Technical Product Manager, you will be responsible for developing and managing key product specifications related to beverage dispenser foodservice product lines. Working closely with Marketing Product Managers, you will help define the product roadmap for both Core product support and new product and feature development, and serve as the primary interface between the customer, commercial, and technical teams. In this individual contributor role, you will ensure that products meet customer needs and adhere to quality standards. In this role, you will be the bridge between the technical aspects of fountain beverage product development and the commercial success of our offerings. You will play a key role in driving new ideas, ensuring technical feasibility, and effectively communicating product features to both internal and external stakeholders.

This role is subject to our hybrid work model: we collaborate in the office on Monday, Tuesday, and Thursday. The rest of the week, you have flexibility to work wherever it suits you best.

What You'll Do

  • Drive collaboration cross-functionally to conceptualize and develop new beverage dispensing products or enhance existing ones, including conducting market research, identifying customer requirements, and defining product specifications and roadmaps
  • Collaborate with product management to build strong business cases for new fountain beverage dispenser products
  • Collaborate with project teams to develop project timelines, budgets, and resource plans, and set project priorities to ensure that projects are delivered on time while meeting customer and quality requirements
  • Create and maintain technical requirements with a focus meeting customer and business performance requirements and hold development teams accountable for meeting those requirements
  • Partner with engineering teams to provide technical guidance, resolve technical challenges, and ensure product designs align with industry standards and regulations
  • Interface with reliability teams to ensure designs achieve reliability requirements in addition to customer or market requirements
  • Work closely with product management to define VAVE and cost saving projects to ensure that product lines can achieve target profitability
  • Stay up to date on relevant industry regulations, certifications, and safety standards to build into project specifications
  • Advise tech service and warranty support teams in resolving quality issues while maintaining core product functionality and system operation

Who You Are

  • Collaborative Partner: Uses interpersonal skills to communicate effectively with cross-functional teams and customers, and engages actively with customer touch points to learn and define their needs
  • Strategic Thinker: Relies on analytical and problem-solving skills to think strategically and execute tactically
  • Optimizer: Finds ways to continuously improve processes to engage cross functional partners and meet customer and market needs
  • Independent Self-Starter: Takes prompt, proactive action to accomplish work goals with limited oversight

Skills/Experience We're Looking For

  • Extensive knowledge of fountain beverage dispense systems
  • Experience engineering fountain beverage dispense systems for QSR and C&G markets
  • Experience interfacing with customers to define their needs in terms of a project scope
  • Experience writing technical specifications
  • Ability to translate technical information into clear and concise language for both internal and external audiences
  • Excellent communication, collaboration, and interpersonal skills
  • Experience analyzing and resolving product quality issues
  • Understanding of electromechanical systems functionality and interfaces between subsystems
  • Experience with safety and compliance requirements as they pertain to the fountain beverage dispenser equipment including UL, NSF, CE, etc.

Required Qualifications

  • Bachelor's or Master's in Engineering
  • 7+ years of product development experience

Benefits

We support your well-being with comprehensive and easy-to-use benefits that you'll be eligible to enroll in on your first day of employment. Here are some of the highlights:

  • Medical, Dental, Vision, and Prescription Drug insurance plans
  • Access to a Health Advocate who is an expert in Marmon's health plan and can help you select the best health benefits for you and your family
  • Tax advantaged spending accounts for health and dependent care expenses
  • Wellness programs and resources including Telehealth, Mental Health, Fitness, and Family Planning
  • Generous paid time off for personal use, holidays, and parental leave
  • Company-sponsored life insurance
  • 401(k) with fully vested company match; Marmon may also make an additional annual discretionary contribution to your account, whether or not you contribute on your own
  • Financial and retirement advising

About Marmon Holdings

Marmon Holdings, Inc., a Berkshire Hathaway company, comprises 11 groups and more than 100 autonomous businesses with total annual revenue of $10 billion. Marmon's 28,000-plus team members are celebrating the company's 70th anniversary in 2023 and helping write the next chapter of Marmon's story.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , and please be sure to include the title and the location of the position for which you are applying.

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