Participant Recruitment Agent

1 week ago

Cypress, California, United States Altasciences Full time
Your New Company
At Altasciences we allmove in unison to assist and work in the discovery, development, and manufacturing of new drug therapies to get them faster to people who need them. No matter your role, we all play an important part and you will have a significant impact on the health and well-being of people across the globe. By living our values of Employee Development, Customer Focus, Quality and Excellence, Respect and Integrity, we look to foster a passionate and collaborative work environment and we are looking for talented and enthusiastic people, like you, to join our growing team Whether you're a recent college graduate or seeking your next career opportunity, it's time to discover your future at Altasciences. We are better together and together We Are Altasciences.

About The Role

The Participant Recruitment Agent will provide volunteers with preliminary clinical trial information and company details as well as pre-screen volunteers to determine eligibility for clinical trial screening. The Participant Recruitment Agent will ensure all tasks performed are executed in compliance with study protocol, Good Clinical Practices (GCP) and Standard Operating Procedures (SOP)s.

What You'll Do Here
  • Ensure the confidentiality of clinical trial participants and
    sponsors is respected.
  • Maintain and advocate a high level of customer service
    and quality within the department.
  • Review and understand all assigned actively enrolling
    studies.
  • Answer in-coming calls and internet applications/web submission
    forms from clinical trial participants.
  • Contact past/potential participants to provide upcoming
    clinical trial information and determine eligibility.
  • Schedule screening and/or other clinical trial related
    appointments.
  • Update participant management software with volunteer
    demographics and medical history.
  • May confirm participant statuses and prepare/send checkin
    lists for clinical operations teams.
  • Strive to achieve study recruitment targets and
    departmental objectives.
  • Proactively communicate issues and/or problem
    resolutions to departmental supervisors and managers.
  • Other tasks as assigned by departmental management.
What You'll Need to Succeed
  • High School or GED required; college degree and related work experience preferred.
  • Great communication skills, customer service focused, able to work in a fast-paced environment.
  • Fluent in Spanish is preferred.
What We Offer

The pay range estimated for this position is $ $22 hourly. Please note that hourly rates/salaries vary within the range based on factors including, but not limited to, prior relevant experience, skills, education, certification, location as well as internal equity and market data.

This is a variable hours position, which means this role will not be eligible for benefits.

Altasciences offers a wide variety of benefits to help our employees live healthy and fulfilling lives both at and outside of work.

Altasciences' Benefits Package Includes
  • Health/Dental/Vision Insurance Plans
  • 401(k)/RRSP with Employer Match
  • Paid Vacation and Holidays
  • Paid Sick and Bereavement Leave
  • Employee Assistance & Telehealth Programs
  • Telework when applicable
Altasciences' Incentive Programs Include
  • Training & Development Programs
  • Employee Referral Bonus
#LI-AN1

MOVING IN UNISON TO DELIVER A BIG IMPACT WITH A PERSONAL TOUCH
Altasciences is an equal opportunity employer committed to diversity and inclusion. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability or any other protected grounds under applicable legislation. Reasonable accommodations for persons with disabilities during the recruitment process are available upon request. Altasciences warrants adherence to applicable labor laws, including non-use of forced, prison or child labor, in violation of US and Canada laws, in its operations or supply chain.

Join us at Altasciences

Other details
  • Job Family OS-2
  • Pay Type Hourly
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