Operations Support Specialist

2 weeks ago


Wichita, Kansas, United States JobsRUs Full time
is seeking to hire an Operations Support Specialist for our client in Wichita, KS
Benefits Available
Pay Rate - $20/hr

Job Description:
Proceeds with all day-to-day functional specific operations, and applies IT systems
Prepares specialized routine report and correspondence, and/or statistics
Maintains records and filing systems; types and/or enters data into computer systems, including Office application or specialized software packages
Completes routine reports, in order to support decision processes in the area assigned
Performs the administration of programs, projects, and/or processes specific to the organization unit served
This position can be found in a number of organization settings job families, incl
EHS, R&D, Marketing, IT, Sales, Legal, Project Management, HR, Finance, Customer Services, et al.

In Administration / Customer Services:
Selects from among clear choices based upon defined procedures and practices, to address changing work situations appropriately
Thinking and portfolio of acting options cover a number of routines, and latitude is permitted to address topics with appropriate processes
Unexpected situations, however, typically needs technical assistance or authorization

In Production:
Operates a defined number of related specialized machines and equipment, which may include prescribed CNC programming (i.e
setting parameter) to setup the machines for production program

In Assembly:
Incumbent needs to have certain degree of theoretical knowledge and procedural understanding to operate in qualified assembly processes, which includes effective usage of a number of tools and machines during during assembly process
Assembly process however still repetitive and routine

In Administration / Customer Services:
Positions are expected to cope effectively with multiple choice situations in number of assigned processes and routines
Thinking is about applying or even adapting the "right" procedure to a process or an issue arising

In Production:
Operates a defined number of related specialized machines and equipment, which may include prescribed CNC programming (i.e
setting parameter) to setup the machines for production program

In Assembly:
Incumbent needs to have certain degree of theoretical knowledge and procedural understanding to operate in qualified assembly processes, which includes effective usage of a number of tools and machines during during assembly process
Assembly process however still repetitive and routine

Deliver full range service in a defined and focused technical or administrative area of work, while clear input / output relations and generic and /or work specific guidelines, procedures are given or available
Positions need basic level of theoretical and practical know how, skills and typically some level related years of experience, in specialized processes, techniques and systems used in office, production or lab environment

In Administration / Customer Services:
Position operates major parts or full spectrum of dedicated specialized standard software packages
Incumbents may handle routine and non-complex practical enquiries and procedures from internal or external customers

In Technical Customer Services:
Service group employee, serving internal and external customer with technical or administrative standardized services and processes, to complete or add the delivery according to service level agreed

In Production:
Automated line processing and controlling, or operating with a broader range of production machines in production lines are examples for this level or work

Typical positions:
Mechanic Technology Operator, Floor Assembly Operator, Administrative Deliver a limited range of practical, technical, operative and/or clerical processes within an area of work
Knowledge of standardized work routines and methods, general facts and information is necessary, usually acquired through training on the job

In Administration / Customer Services:
Position operates with dedicated, limited range of user interfaces or functionalities in standardized software programs, strictly related to their specific processes
Customer Services functions gather and files information gained in routine customer contact calls

Higher level:
Handling inbound calls, in basic 1st level support situations, while handling majority of request in the basis of given procedures

Lower level:
Outbound calls, operating with given frame of structured information requested

In Production:
Positions are expected to use specialized machines, tools and equipment for effective performance, which allows specific variances in operation mode

For Assembly work places:
Work routines are repetitive by nature, but may take some seconds to some minutes each


Basic knowledge and experience of principles, procedures, work routines and skills in the related field of work, gained through structured and focused two-year vocational training period.

SAP experience is a PLUS

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