Student Services Coordinator II

1 week ago


Ames, Iowa, United States Iowa State University Full time

Position Title:
Student Services Coordinator II

Job Group:
Professional & Scientific

Required Minimum Qualifications:
High school diploma or equivalent and 3 years of related experience

Preferred Qualifications:
Bachelor's degree Administrative support experience that includes scheduling and coordinating events Experience coordinating communication through newsletters, websites and social media Experience with Microsoft Office tools (editing, presentation, and spreadsheets)

Prior work with Qualtrics surveys and Cloud storage (Box, Google Docs and Drive) Experience with photography and photo editing, basic knowledge of graphic design concepts, and/or experience with Adobe Suite programs (Adobe Illustrator, Adobe Photoshop)Job Description:
SummaryIowa State University is seeking qualified candidates for a Student Services Coordinator II. The position will provide student-focused communications and administrative support for the Software Engineering Program.

About the Job:

Key responsibilities include:
Coordinating student-centric activities to strengthen engagement and loyalty Data collection, administering surveys and teaching evaluation processes Developing and distributing a monthly student newsletter Managing the departments website and social media presence Coordinating departmental meetings, event planning, and room scheduling Coordinating the departments daily operations through support to director, faculty, advising staff, and students P otential oversight of student workers who assist the program, when necessary

About You:

T he successful candidate will have: Strong commitment to undergraduate students and student success K nowledge of basic university, college and department policies and procedures Knowledge of courses and options required for the degree G ood oral and written and communication skills The ability to work effectively with a wide range of people in the university community The a bility to think independently, to use judgment and to respect confidences The ability to work both as a member of a team and independently Computer skills including word processing and data managementCandidates must be legally authorized to work in the U.S.

on an on-going basis without sponsorship.
Level Guidelines Career-level position demonstrating proficiency and knowledge of related competencies Works under direct to general supervision and may receive guidance on more complex assignments Follows established procedures for work assignments, and completes assignments which are semi-routine and may be atypical in nature Applies thorough knowledge to respond to inquiries and requests Able to resolve most problems and issues and respond to requests without escalation Provides guidance to students May provide supervision to one to two other staff or lead a small work team

Appointment Type:
RegularNumber of
Months Employed Per Year:12 Month Work Period

Time Type:
Full time

Pay Grade:
PS804

Application Instructions:
To apply for this position, please click on Apply and complete the Employment Application.

Please be prepared to enter or attach the following: 1)

Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email or call or Toll Free:

Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as: Retirement benefits including defined benefit and defined contribution plans Generous vacation, holiday and sick time and leave plans Onsite childcare (Ames, Iowa) Life insurance and long-term disability Flexible Spending Accounts Various voluntary benefits and discounts Employee Assistance Program Wellbeing program Iowa State offers WorkFlex options for some positions.

WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.

Original Posting Date:
June 5, 2024

Posting Close Date:
June 16, 2024

Job Requisition Number:

R14794By focusing on the future and providing the best student experience possible, Iowa State attracts students and faculty who want to make a difference.

With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State , we provide innovative and entrepreneurial opportunities for students of all backgrounds.

Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S.

for campus life and career opportunities.
Iowa State University is a welcoming, global, and culturally diverse community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community ) .

Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.

All offers of employment, oral and written, are contingent upon the universitys verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against.

Inquiries can be directed to the Office of Equal Opportunity, 3410 Beardshear Hall, 515 Morrill Road, , email .If you have questions about the application process please email or call or Toll-Free at Iowa State University provides reasonable accommodations to applicants and employees with disabilities.

Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email or call or Toll-Free:
TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or General ISU compensation information can be found on the University Human Resources ) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.

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