Patient Service Representative PRN Days

2 weeks ago

Fruitland, Idaho, United States Trinity Health Full time
Employment Type:
Part timeShift:

Description:
At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care.

Our Patient Service Representatives (PSR's) are the face of Saint Alphonsus for patients and family members visiting our clinics. They work in conjunction with physicians and clinical staff to take care of patients' administrative needs during each visit.

The primary duties that PSR's are responsible for include checking in patients for appointments, collecting patient co-pays, answering telephones, taking accurate messages, scheduling appointments, and checking insurance eligibility. They utilize our electronic record system to verify and update patient demographic information as well as posting and balancing of payments collected.

PSR's are friendly and provide excellent customer service, ensuring that patients are informed and well cared for while waiting for their appointment, creating a positive experience for patients. If you take satisfaction from providing excellent customer service, enjoy the challenge of connecting with patients and helping them feel heard and supported, this could be an excellent opportunity

SKILLS, KNOWLEDGE, EDUCATION AND EXPERIENCE:
  • High School Diploma or equivalent required
  • Previous customer service experience required. Healthcare experience preferred. Electronic health record (EHR) experience a plus. Medical terminology preferred
  • Experience with process improvement or lean philosophy preferred
We Expect That You:
  • Know, understand, incorporate, and demonstrate the Organization's Mission, Vision, and Values in behaviors, practices, and decisions
  • Protect our patients' rights by maintaining confidentiality of personal and financial information and follows guidelines for HIPPA regulations
  • Maintain operations by following policies and procedures and reports needed changes
Patient Registration Essential Functions:
  • Acknowledges and greets patients immediately, providing a positive customer service experience
  • Registers patients for appointments and completes paperwork
  • Verifies and updates existing patient and insurance information
  • Keeps patient appointments on schedule by notifying provider of patient's arrival
  • Informs patients immediately of delays, explains why, and the anticipated wait time
  • Collect, record, and communicate to patients their responsible balances for visit, diagnostic testing, supplies, etc.
  • Maintain knowledge of different payer practices and deductibles
  • Assist patients with all aspects of Financial Assistance Paperwork
  • Control credit extended to patients via a payment plan
  • Maintain business office inventory and equipment and order supplies
  • Maintain a neat work area including the reception area
  • Follow Cash Control Policy and Procedure and balances daily financial activities. Ensure collection of payments at time of service
Scheduling Medical Appointments Essential Functions:
  • Optimize patient's satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
  • Handles multiple telephone lines effectively and politely per clinic standards
  • Updates patient personal and insurance information, and notifies patients to bring insurance cards, identification, and co-payment to appointment
  • Mail patient paperwork to new patients prior to appointment
  • Interacts with patients via Patient Portal
  • Scan incoming patient related documents into EHR
  • Ability to process incoming and outgoing referral requests
Medical Records Essential Functions:
  • Files incoming medical reports and correspondence
  • Assembles new patient medical records in accordance with policies and procedures
  • Ensures availability of treatment information by filing and retrieving patient records
  • Receives, processes, and documents referral requests to and from the office
  • Sorts incoming faxes via Right Fax and routes
  • Receives and routes record requests from others and makes requests on behalf of providers/patients
Highlights and Benefits:

When Saint Alphonsus takes care of you, you can take better care of our patients. We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers. Our belief in work-life balance compliments the natural beauty, diverse landscapes, and outdoor recreation lifestyle that is unique to Idaho and Oregon.
  • We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one.
  • Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop.
  • We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow.
Visit to learn more

Ministry/Facility Information:

Saint Alphonsus Health System is a faith-based ministry and not-for-profit health system serving Idaho, Oregon, and northern Nevada communities. The health system boasts 4 hospitals, 609 licensed beds, and 73 clinic locations. Through innovative technologies, compassionate staff, and healing environments, Saint Alphonsus' goal is to improve the health and well-being of people by emphasizing care that is patient-centered, physician-led, innovative, and community-based.
  • Top 15 Health Systems in the country by IBM Watson Health;
  • The region's most advanced Trauma Center (Level II);
  • Commission on Cancer Accredited Program through demonstrating an uncompromising commitment to improving patient survival and quality of life.
Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

  • Customer Service Representative

    2 weeks ago

    Fruitland, Idaho, United States Critter Getters Pest Control & Lawn Maintenance Full time

    Pay: $ $25.00 per hourExpected hours: 40 per weekBenefits: 401(k) Dental insurance Health insurance Onthejob training Paid time off Vision insuranceShift: 8 hour shiftWeekly day range: Monday to FridayWork setting: Inperson OfficeAbility to Commute: Fruitland, MD required)Work Location: In person

  • Patient Access Specialist

    2 weeks ago

    Fruitland, Idaho, United States St. Luke's Health System Full time

    Overview: At St. Lukes, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences. This customer service position is often the first person a patient encounters when entering the St. Luke's Fruitland Urgent Care. This important role supports exceptional...

  • LPN Ontario Ortho Clinic Full-Time Days

    1 month ago

    Fruitland, Idaho, United States Trinity Health Full time

    Employment Type:Full timeShift:Day ShiftDescription:At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care.Saint Alphonsus...

  • CMA 2 Family Medicine

    2 weeks ago

    Fruitland, Idaho, United States St. Luke's Health System Full time

    OverviewOverviewAt St. Luke's, our dedicated team of Certified Medical Assistants strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences.Sign on bonus eligibleWhat you can expect from this role Embrace a rotating schedule of variable 12-hour shifts, 36 hours per week, in a bustling urgent care clinic...

  • CMA - Family Medicine

    2 weeks ago

    Fruitland, Idaho, United States St. Luke's Health System Full time

    At St. Luke's, our dedicated team of Certified Medical Assistants strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences. Sign on bonus eligible What you can expect from this role Embrace a flexible schedule of variable 8-hour shifts, accumulating to 40 hours weekly, within a clinic operating Monday...

  • Security Officer

    2 weeks ago

    Fruitland, Idaho, United States St. Luke's Health System Full time

    Overview: St. Lukes Health System in Fruitland is seeking a Security Officer to join our Security team Under limited/moderate supervision, the Security Officer is responsible for the safety and well-being of patients, visitors, staff, and hospital property. Must be able to actively demonstrate de-escalation skills, conflict resolution, problem-solving and...

  • Family Medicine w/ OB Opportunity

    1 month ago

    Fruitland, Idaho, United States Trinity Health Full time

    OPPORTUNITY HIGHLIGHTS Saint Alphonsus Medical Group - a 600+ provider multispecialty group practice - is seeking a Family Medicine Physician committed to a multi-disciplinary team approach to patient care in a rural family practice setting, with OB requirements, located in Fruitland, Idaho. Fruitland Health Plaza is a multi-specialty practice serving...

  • CMA - Pulmonology

    2 weeks ago

    Fruitland, Idaho, United States St. Luke's Health System Full time

    Job Title: Certified Medical Assistant at St. Luke'sOverviewAt St. Luke's, our **Certified Medical Assistants** (CMAs) are committed to fostering a positive, inclusive environment to ensure exceptional patient care experiences. Join our team for a sign-on bonus opportunity.What to Expect in this Role Guaranteed 20 hours with flexible scheduling to meet...

  • Physician: Family Medicine, Fruitland

    2 weeks ago

    Fruitland, Idaho, United States St. Luke's Health System Full time

    We're looking for a Board Certified/Board Eligible Family Medicien Physician to join St. Luke's Health System in Idaho!Join our team in Fruitland, ID, where we provide high-quality healthcare services with a focus on family medicine for all ages. Whether you need preventive care or treatment for a specific condition, we've got you covered.Highly competitive...

  • CT Technologist

    2 weeks ago

    Fruitland, Idaho, United States St. Luke's Health System Full time

    St. Luke's Health System is seeking a CT Technologist for a job in Fruitland, Idaho.Job Description & Requirements Specialty:CT Technologist Discipline:Allied Health Professional Duration:Ongoing Shift: 8 hours Employment Type: Staff Overview At St. Luke's, our team of imaging professionals' pride ourselves on fostering a workplace culture that values...

  • CT Technologist

    2 weeks ago

    Fruitland, Idaho, United States St. Luke's Health System Full time

    OverviewAt St. Luke's, our team of imaging professionals' pride ourselves on fostering a workplace culture that values diversity, promotes collaboration, and prioritizes employee well-being. We strive to foster an environment that embraces our employees' unique strengths, experiences and perspectives which drives our exceptional, patient-centered care.What...

  • MRI Technologist

    2 weeks ago

    Fruitland, Idaho, United States St. Luke's Health System Full time

    OverviewAt St. Luke's, our team of imaging professionals' pride ourselves on fostering a workplace culture that values diversity, promotes collaboration, and prioritizes employee well-being. We strive to foster an environment that embraces our employees' unique strengths, experiences and perspectives which drives our exceptional, patient-centered care.What...

  • Mri Tech

    2 weeks ago

    Fruitland, Idaho, United States Aureus Group Full time

    HospitalMRI TECHDays, 12's, weekendsMore details to come.ARRT (MR)(R)Position: TechnologistSpecialty/Modality: Magnetic ResonanceLicenses/Certifications: CPR/BLS (Basic Life Support), ARRT-MR (Magnetic Resonance Imaging), ARRT-R (Radiography)Physical Abilities: From 50-100lbsTravel the country while you enhance your clinical skills, perfect your resume, and...

  • Travel MRI Technologist

    2 weeks ago

    Fruitland, Idaho, United States TotalMed Allied Full time

    TotalMed Allied is looking for a travel MRI Technologist for a position in Fruitland, Idaho.Job HighlightsSpecialty: MRI TechnologistDiscipline: Allied Health ProfessionalDuration: 13 weeks36 hours per weekShift: 12 hours, daysEmployment Type: TravelWe're in need of a Technician-MRI Technician for a travel assignment in Fruitland, Idaho.About TotalMed...

  • Personal Care Assistant + Certified Medication Aide

    2 weeks ago

    Fruitland, Idaho, United States Edgewood Healthcare Full time

    Join Our Team as a PCA + CMA at Edgewood Healthcare! Full-Time Positions Available, including Evening & Overnight Shifts Benefits Include: - Access your paycheck early - Paid time off begins accruing day 1 - Health, vision, dental, & HSA plans - 401K plan with employer contribution At Edgewood, you get to work with the most amazing folks - our residents....

  • HVAC Customer Service Representative

    2 weeks ago

    Fruitland Park, Florida, United States Munn's Air Conditioning & Heating Full time

    Job DescriptionJob DescriptionMunn's Air Conditioning & Heating in Fruitland Park, FL is looking to hire a full-time HVAC Customer Service Representative (CSR) to assist our customers over the phone. Do you enjoy helping others? Would you like to work with a company that provides a great work environment and compensates you well for your skills? If so,...

  • HVAC Customer Service Representative

    4 weeks ago

    Fruitland Park, United States Munn's Air Conditioning & Heating Full time

    Job DescriptionJob DescriptionMunn's Air Conditioning & Heating in Fruitland Park, FL is looking to hire a full-time HVAC Customer Service Representative (CSR) to assist our customers over the phone. Do you enjoy helping others? Would you like to work with a company that provides a great work environment and compensates you well for your skills? If so,...

  • Patient Access Specialist

    4 weeks ago

    Fruitland, United States St. Luke's Health System Full time

    Overview: At St. Lukes, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences. This customer service position is often the first person a patient encounters when entering the St. Luke's Fruitland Urgent Care. This important role supports exceptional...

  • Psych RN

    4 weeks ago

    Fruitland, United States Haven Behavioral Healthcare Careers Full time

    We are seeking talented Registered Nurses to join our team!Day Shift: 7a-7p (Sat/Sun/Mon)Why Cottonwood Creek?        Cottonwood Creek Behavioral Hospital provides high-quality, specialty behavioral health services for individuals with mental health and substance abuse issues. Our success is a reflection of the excellence and dedication of our employees...

  • Psych RN Day Shift

    1 week ago

    Fruitland, United States Haven Behavioral Healthcare Full time

    We are seeking talented Registered Nurses to join our team!Day Shift: 7a-7p (Sun/Mon/Tues or Sat/Sun/Mon)Why Cottonwood Creek? Cottonwood Creek Behavioral Hospital provides high-quality, specialty behavioral health services for individuals with mental health and substance abuse issues. Our success is a reflection of the excellence and dedication of our...

  • Patient Access Specialist

    3 weeks ago

    Fruitland, United States St. Luke's Health System Full time

    Overview: At St. Lukes, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences. This customer service position is often the first person a patient encounters when entering the St. Luke's Fruitland Family Medicine clinic. This important role supports...

  • Patient Access Specialist

    3 weeks ago

    Fruitland, United States St. Luke's Health System Full time

    Overview At St. Luke’s, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences. This customer service position is often the first person a patient encounters when entering the St. Luke's Fruitland Family Medicine clinic. This important role...

  • Certified Nursing Assistant

    5 days ago

    Fruitland, United States Encompass Health Full time

    Full Time, Part Time and PRN/Pool Positions Available Day (7a-7p) and Night Shifts ( 7p-7a) Pay Starting at $16. 00 - $19. 98 for full/part time based on experience, plus additional shift differentials! PRN/Pool Rate: $19.85 -$20.71 depending on experience. Extra attention to detailExceptional outcomesBE THE CONNECTION. Your role as a rehab nursing...

  • Travel Nurse RN

    3 days ago

    Fruitland, United States PRN Healthcare Services Full time

    Healthcare Support is seeking a travel nurse RN Hospice for a travel nursing job in Fruitland, Idaho. Job Description & Requirements Specialty: Hospice Discipline: RN Start Date: 07/15/2024 Duration: 13 weeks 40 hours per week Shift: 8 hours, days Employment Type: Travel Perks: 13 week contracts available with possibility to extend Overtime and Loyalty...

  • Little Caesars Lead Customer Service Representative

    3 weeks ago

    Fruitland Park, United States Circle K Stores Inc. Full time

    Store 2724248Q: 100 W Miller St, Fruitland Park, Florida 34731Availability - Shift/DaysFlexible AvailabilityThe position includes, but is not limited to, the following essential job duties, responsibilities, and requirements:RESTAURANT SHIFT LEAD JOB SUMMARY:This position directly supervises the operations of a shift in a restaurant. The Restaurant Shift...

  • Registered Nurse

    3 days ago

    Fruitland, United States Enhabit Home Health & Hospice Full time

    Overview Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the...

  • Service Technician

    4 weeks ago

    Fruitland, United States Steve's Hometown Chevrolet Buick GMC Full time

    Job DescriptionJob DescriptionJob Summary: We are looking for a Service Technician to join our growing team! The right candidate will have strong service technician background and ASE certified. The day-to-day duties include performing work on specific repair orders and diagnosing what repairs need to be done. Ensure maximum productivity, customer service...

  • FRT MACHINE OPERATOR-Day Shift

    4 weeks ago

    Fruitland, United States Woodgrain Full time

    Job Description                  Position Title:       Moulder Operator                                                                              Division:                                Millwork...

  • Service Manager

    4 days ago

    Fruitland, United States Solomon Page Full time

    Our client is looking to fill the role of Service Manager. This position will be in their Fruitland, MD office. Responsibilities:Plan, organize, and establish objectives and goals for duties assignedP & L responsibility for the Service DepartmentEnsure that field personnel are fully trained in order to perform their job at a high levelHandle all day-to-day...

  • RN Case Manager

    4 weeks ago

    Fruitland, United States Canyon Home Care & Hospice Full time

    Description "> A Registered Nurse administers skilled nursing care to patients on an intermittent basis in their place of residence. This is performed in accordance with physician orders and plan of care under the direction and supervision of the Clinical Manager. QUALIFICATIONS Graduate of an approved school of professional nursing and currently...

  • Service Advisor

    1 month ago

    Fruitland, United States Steve's Hometown Chevrolet Buick GMC Full time

    Job DescriptionJob DescriptionHometown Chevrolet Buick GMC has an opening for an Automotive Service Advisor to join our growing team. We are a very busy State of the Art Facility Chevrolet, Buick , GMC store.Our ideal candidate will have excellent customer service skills. Automotive Service Advisor Experience is a plus and must have sales experience !...

  • Psych RN

    4 weeks ago

    Fruitland, ID, United States Haven Behavioral Healthcare Full time

    We are seeking talented Registered Nurses to join our team! Day Shift: 7a-7p (Sat/Sun/Mon) Why Cottonwood Creek? Cottonwood Creek Behavioral Hospital provides high-quality, specialty behavioral health services for individuals with mental health and substance abuse issues. Our success is a reflection of the excellence and dedication of our employees at...

  • Commercial Roofing Service Manager

    4 weeks ago

    Fruitland, United States Tecta America Corporation Full time

    Description Tecta America Fruitland is the premier commercial roofing partner with a legacy dating back to 1969. From our roots as Roofers Inc. and Potteiger-Raintree to our merger with Tecta America in 2010, we've been committed to excellence. Our expert team specializes in extending the life of your roof while working within your budget. With unmatched...

  • Texas Roadhouse Service Manager

    4 days ago

    Fruitland, United States Texas Roadhouse Full time

    Love your job at Texas Roadhouse! Join our family and take pride in your work! As a Service Manager, your responsibilities would include: Driving sales, steps of service, and guest satisfaction In conjunction with all Management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all...

  • Experienced Caregivers Needed

    2 months ago

    Fruitland, United States HomeCentris Healthcare Full time

    Join the fastest growing Homecare agency in the Mid-Atlantic Region. HomeCentris Personal Care has immediate openings for qualified, compassionate & dedicated caregivers, for our Personal Care division. Our Salisbury, MD office is seeking EXPERIENCED Caregivers in Salisbury, MD to provide dynamic service to its personal care services division in the...