Patient Access Rep

2 weeks ago


Flower Mound, Texas, United States Resurgens Orthopaedics Full time

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Job Type

Full-time

Description

Essential Duties and Responsibilities: The essential duties of the position include the following. Other duties may be assigned.

Key Functions:

  • Has to train in all areas: Check in/out, Chart Auditing, Call Center functions.
  • Provides excellent customer service to patients by listening and appropriately serving patients.
  • Contributes to an overall positive work atmosphere through actions and attitude.
  • Relays relevant information to the appropriate internal staff.
  • Follows practice procedures for appointment entry, check-in and/or check-out processes.
  • Participates in office meetings and educational activities.
  • Maintains work area in neat and orderly manner.
  • Complies with HIPAA procedures.
  • Other duties as assigned.

Requirements

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Travel to all OTX locations is required. Cross-Training in different Patient Access functions is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: High School Diploma, or general education degree (GED), or one to three months relates experience, and/or training or equivalent combination or education and experience.



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