Fitness Manager

1 week ago


Lewiston, Idaho, United States Anytime Fitness Full time


Welcome to MDS Fitness, a part of the Anytime Fitness team

Join us in our journey of growth and becoming the best in the fitness industry. We are a dynamic team dedicated to delivering exceptional experiences for both our staff and members.

Our team thrives on adaptability, growth, and success in the ever-evolving fitness landscape.

If you are enthusiastic about professional development, passionate about enhancing others' well-being, eager to contribute to the Anytime Fitness brand, and keen to collaborate with a team of fitness experts, MDS Fitness is the perfect fit for you.

WHY CHOOSE US:

  • Industry-leading Health Insurance, Dental and Vision Insurance, Life Insurance, Long- and Short-term Disability Insurance
  • Company Matched 401(k) and Roth IRA options
  • Unique benefits tailored for our team members

SUMMARY:

As a Member Support Manager, your core responsibility is to deliver a top-tier experience to all facility customers by conducting fitness consultations, assessments, and regular follow-ups.

Customer service excellence is key to forming strong customer relationships. Alongside managing financial profiles for personal training clients, you will lead the personal training department and a team of trainers, demonstrating strong leadership, interpersonal, and growth-oriented skills.

This role involves travel to different locations based on company requirements.

DUTIES AND RESPONSIBILITIES:

  • Sales and Portfolio Management
  • Maintenance of financial profiles for personal training members for departmental growth
  • Facility and Equipment upkeep
  • Superior customer service, including guiding members in setting and achieving their goals
  • Handling customer feedback, personal training membership requests, and other inquiries

QUALIFICATIONS/REQUIREMENTS:

  • Ability to commute with own vehicle (reimbursement provided)
  • On-site work availability
  • Adherence to specified work hours
  • Excellent communication skills
  • Profound knowledge of health, fitness, and physiology
  • High school diploma or equivalent
  • Bachelor's Degree in Exercise Science (preferred)
  • Minimum one year of fitness training experience
  • Mandatory certifications in CPR/AED and Personal Training (or eligibility within 90 days)
  • Equal employment opportunity employer valuing diversity


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