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Fitness Manager
1 week ago
Welcome to MDS Fitness, a part of the Anytime Fitness team
Join us in our journey of growth and becoming the best in the fitness industry. We are a dynamic team dedicated to delivering exceptional experiences for both our staff and members.
Our team thrives on adaptability, growth, and success in the ever-evolving fitness landscape.
If you are enthusiastic about professional development, passionate about enhancing others' well-being, eager to contribute to the Anytime Fitness brand, and keen to collaborate with a team of fitness experts, MDS Fitness is the perfect fit for you.WHY CHOOSE US:
- Industry-leading Health Insurance, Dental and Vision Insurance, Life Insurance, Long- and Short-term Disability Insurance
- Company Matched 401(k) and Roth IRA options
- Unique benefits tailored for our team members
SUMMARY:
As a Member Support Manager, your core responsibility is to deliver a top-tier experience to all facility customers by conducting fitness consultations, assessments, and regular follow-ups.
Customer service excellence is key to forming strong customer relationships. Alongside managing financial profiles for personal training clients, you will lead the personal training department and a team of trainers, demonstrating strong leadership, interpersonal, and growth-oriented skills.
This role involves travel to different locations based on company requirements.
DUTIES AND RESPONSIBILITIES:
- Sales and Portfolio Management
- Maintenance of financial profiles for personal training members for departmental growth
- Facility and Equipment upkeep
- Superior customer service, including guiding members in setting and achieving their goals
- Handling customer feedback, personal training membership requests, and other inquiries
QUALIFICATIONS/REQUIREMENTS:
- Ability to commute with own vehicle (reimbursement provided)
- On-site work availability
- Adherence to specified work hours
- Excellent communication skills
- Profound knowledge of health, fitness, and physiology
- High school diploma or equivalent
- Bachelor's Degree in Exercise Science (preferred)
- Minimum one year of fitness training experience
- Mandatory certifications in CPR/AED and Personal Training (or eligibility within 90 days)
- Equal employment opportunity employer valuing diversity
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