Mobile Crisis Response Clinician

3 weeks ago

Clinton, Massachusetts, United States Compass Health Network Full time
The Crisis Response Clinician provides immediate person-centered assistance to referrals from the Compass Disaster Line and community partners.

The Crisis Response Clinician is responsible for assessing each individuals needs, level of risk, and providing clinically appropriate interventions and referral.

The Crisis Response Clinician will represent this program with other agencies and partners to ensure needs of individuals served are met.

This is a hybrid position requiring regional travel and office-based work.

It will require working part of the time from a company location, and part of the time working from a non-company location.

This is a full-time, benefit eligible position. This position is scheduled Tuesday through Saturday, 12a-8a.

Responsibilities Include:

Provide person-centered and trauma-informed services when speaking with individuals in need
Provide clinically appropriate crisis intervention and risk assessments through appropriate platform; phone, video, face-to-face
Complete Zero Suicide screening and work to identify each callers needs in a timely manner
Make follow-up calls or visits, as required
Communicate clearly, timely, and effectively with community partners
Attend monthly meetings and weekly clinical supervision with Crisis Line Supervisor
Maintain agreed upon level of productivity
Provide culturally competent services to meet the unique cultural needs of each caller
Be knowledgeable of all services provided within Compass Health
Be knowledgeable of other human/social services agencies for purposes of referral if Compass is unable to provide a service and maintain documentation of such referral
Maintain client records, following agency and state regulations
Ensure all documentation is written in proficient and professional manner
Refer and coordinate with mobile outreach team, as necessary
Collaborate and communicate with callers multi-disciplinary treatment team
Other duties as assigned by supervisor
Flexibility with shifts may be required
Assist with transportation as clinically indicated

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